Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lisa Lawrence

Lisa Lawrence

Newport,NC

Summary

Dynamic Certified Pharmacy Technician with CVS Pharmacy, adept at enhancing customer satisfaction through personalized service and efficient prescription processing. Proven expertise in medication dispensing and insurance billing, coupled with strong attention to detail and problem-solving skills, ensuring compliance with HIPAA regulations. and operational excellence. Administered vaccines to patients to evaluate work flow on pharmacist.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

CVS Pharmacy
Newport NC
05.2004 - Current
  • Processed prescription orders accurately and efficiently in high-volume pharmacy environment.
  • Assisted pharmacists in preparing medications, ensuring compliance with safety protocols.
  • Adhered to pharmacy regulations and guidelines, contributing to overall operational excellence.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Collected co-payments or full payments from customers.

Education

High School Diploma -

West Carteret
Morehead City, NC

Skills

Data entry

Attention to detail

Problem-solving skills

Customer service

Insurance billing

HIPAA regulations

Medication dispensing

Filling prescriptions

Pharmaceutical calculations

Pharmacist support

Patient confidentiality

Certification

Certified pharmacy technician

Immunizing technician

Complete 20 hours CE every two years.

Timeline

Certified Pharmacy Technician

CVS Pharmacy
05.2004 - Current

High School Diploma -

West Carteret