Lisa Levy
Summary
Enthusiastic training professional successful at developing training plans and supplementary materials to help students excel. Works under strict deadlines and makes independent judgments about effectiveness of training. Highly skilled with remote and in-person training technologies and methodologies. Works well with all levels of Management and various departments. A proven leader and ready to leverage over 20 years of training experience to contribute as a Training Manager.
Overview
9
9
years of professional experience
Work History
Trainer III - Sales Training
Dish Network Corp
Phoenix, AZ
06.2018 - Current
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
- First Trainer to be promoted to Trainer III position under the Owned and Operated sites.
- Entrusted to act as In-charge for manager and responsible for their duties.
- Highly involved with curriculum redesign, new product rollouts, new process rollouts and new site development such as the launch of Retention under Direct Sales, ActiveShare, Work at Home, Virtual Training using the Adobe Connect classroom, Dish U & Me, and existing employee development programs .
- Implemented new training courses after assessing corporate data and identifying employee weaknesses.
- Scheduled and taught in class and online courses to increase learning opportunities.
- Educated clients on proper use of products and systems.
- Implemented diverse instructional methods, optimizing trainee engagement.
- Supported productivity increase and business growth through new hire training and mentoring.
- Prepared and presented supplementary learning material to support structured lessons.
Trainer II - Sales Training
Dish Network Corp
Phoenix, AZ
06.2013 - 06.2018
- Analyzed team performance and identified opportunities for additional training.
- Tracked attendance and evaluated progress for assigned trainees.
- Monitored participant workflow and behaviors throughout training process.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
- Entrusted to onboard new trainers on all processes and responsibilities.
Education
Bachelor of Arts - Psychology With A Focus On Criminal Justice
University of Wisconsin - Madison
Madison, WI12.1995
Skills
- Course Materials Development
- Google Drive
- Virtual Learning Management
- Classroom Practices
- Training Materials and Documentation
- Time Management
- Student Rapport-Building
- Adult Learning Theories
- AdobeConnect
Timeline
Trainer III - Sales Training
Dish Network Corp
06.2018 - Current
Trainer II - Sales Training
Dish Network Corp
06.2013 - 06.2018
Bachelor of Arts - Psychology With A Focus On Criminal Justice
University of Wisconsin - Madison
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