Lisa L. Hensley
Ten Mile,TN
Summary
Seeking a position as a RN medical case manager. I am a dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
35
35
years of professional experience
1
1
Certification
Work History
RN Case Manager
Roane Medical Center
01.2022 - Current
- Working as RN case manager for medical surgical unit, Emergency room and ICU units
Case Manager
Methodist Medical Center
Oak Ridge, TN
10.2011 - 01.2022
- Working as a case manager for a medical surgical unit
- Responsible for SCIP Core Measure data collection and submission
Case Manager
Parkwest Medical Center
Knoxville, TN
04.2010 - 10.2011
- Worked as a case manager for the Neuro-Stroke unit
- Helped utilization review prepare and send reviews for commercial insurance companies using Milliman criteria
- Performed Medicare reviews on all admitted patients and changed statuses as appropriate
RN Shift Leader
Ft. Loudon Medical Center
Ft. Loudon, TN
05.2008 - 04.2010
- Worked as a RN Shift Leader in the Emergency Room
Clinical Adjunct Instructor
Roan State Community College
Harriman, TN
08.2006 - 04.2010
- Worked part time as a Clinical Adjunct Instructor on Cardiac, Neuro-Stroke, &GI Units at UT Medical Center (Fall '06, '07, '08)
- Worked part-time as a Clinical Adjunct Instructor on Cardiac and Respiratory floors at Methodist Medical Center (Spring '08, Fall '09)
Nurse
Methodist Medical Center
Oak Ridge, TN
05.1992 - 05.2008
- Worked in the Intensive Care Unit, Cardiac Care Unit, and Cardiovascular Surgical Unit caring for critically ill surgery patients, septic shock, and intra aortic balloon pump patients
Nurse
St. Mary's Medical Center
Knoxville, TN
05.1990 - 10.1992
- Worked in the ICU taking care of critically ill patients and open-heart surgery patients in the immediate post-operative period
- Served on the Critical Care Committee
- Member of the ICU Practice Committee - Duties included reviewing policies and procedures for the Unit and acting as a liaison between staff and management
- Relief Charge Nurse
Education
Bachelor's of Science - Nursing
The University of Tennessee
Knoxville, TN01.1990
High School -
Rhea County High School
Dayton, TN01.1985
Skills
- Medication management
- Quality improvement
- Utilization review
- Care coordination
- Clinical assessment
- Discharge planning
- Community resources
- Chronic disease management
- Case management
- Patient and family advocacy
Volunteer Experience
Served as a Volunteer at Farragut Primary School as a school Nurse.
Personal Information
Marital Status: Married
References
- Ms. Christine McMurray, Retired Team Health RN and previous coworker, 865-680-3131
- Ms. Chris Buck, RN and previous coworker, 865-387-3863
Hobbies and Interests
- Boating
- Gardening
Qualifications And Education
- High School Diploma, Rhea County High School, Dayton, TN, 05/85
- Bachelor's of Science in Nursing, The University of Tennessee, Knoxville, TN, 05/90, Dean's List
- Certified in Case Management (CCM), 03/18
Certification
- Certified case manager
Timeline
RN Case Manager
Roane Medical Center
01.2022 - Current
Case Manager
Methodist Medical Center
10.2011 - 01.2022
Case Manager
Parkwest Medical Center
04.2010 - 10.2011
RN Shift Leader
Ft. Loudon Medical Center
05.2008 - 04.2010
Clinical Adjunct Instructor
Roan State Community College
08.2006 - 04.2010
Nurse
Methodist Medical Center
05.1992 - 05.2008
Nurse
St. Mary's Medical Center
05.1990 - 10.1992
Bachelor's of Science - Nursing
The University of Tennessee
High School -
Rhea County High School
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