Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Lisa Lien

Boyd,WI

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Perceptive Manufacturing professional with expertise in production roles. Well-trained in warehouse procedures, safety protocols and machine setup. Successfully completes tasks to meet project goals or business expectations.

Overview

12
12
years of professional experience

Work History

Customer Service Representative

AW Companies
03.2023 - Current


  • Delivered prompt service to prioritize customer needs.
  • Handled customer inquiries and suggestions courteously and professionally.

Production Worker

Midwest Manufacturing & Distributing
06.2021 - 12.2022
  • Maintained machinery to prevent overloads and avoid malfunctions.
  • Drilled floors, hung plywood, and applied Product to achieve production requirements.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.

Home Health Care Provider

Self Employed
07.2011 - 04.2021
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Transported clients for medical and personal outings.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Administered medication as directed by physician.

Education

Basic -

Bloomer High School
Bloomer, WI

Skills

  • Managing Multiple Tasks
  • Shipping and Receiving Understanding
  • Warehousing Functions
  • Quality Assurance Controls
  • Problem-Solving Ability
  • Quality Control

Timeline

Customer Service Representative

AW Companies
03.2023 - Current

Production Worker

Midwest Manufacturing & Distributing
06.2021 - 12.2022

Home Health Care Provider

Self Employed
07.2011 - 04.2021

Basic -

Bloomer High School
Lisa Lien