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Lisa Light
Kansas City,MO
Overview
10
10
years of professional experience
Work History
Production Manager
Nanova Biomaterials
Columbia, MO
09.2020 - 07.2022
- Reviewed work for quality and compliance with company standards and design specifications.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Evaluated employee performance and provided feedback and training as needed.
- Coordinated with other departments to align production with customer requirements.
Labor Worker
Show Me Side Jobs
, MO
03.2020 - 09.2020
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Dispatch Coordinator
MetroGistics
Clinton, MO
04.2018 - 07.2020
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Received new orders, prepared documentation, and assigned personnel.
- Monitored driver locations in field and solved discrepancies to keep team on-track.
- Responded to high volume of phone and email requests to provide logistics information.
- Provided customers with information on products and services.
- Assisted in resolving customer complaints and grievances.
Business Assistant Manager
AT&T
Clinton, MO
02.2016 - 04.2018
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Enhanced and redefined organizational structure to maintain competitive edge across territories.
- Supervised and motivated 8-person team to maintain job timelines and productivity.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Executed business plans to further strengthen and maximize territory sales and profits.
Office manager
Warren
Jefferson City, MO
01.2012 - 12.2014
- Evaluated employee records and productivity and submitted evaluation reports.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Managed business online and social media presence.
- Managed office operations while scheduling appointments for department managers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Skills
Customer support
Software
Timeline
Production Manager
Nanova Biomaterials
09.2020 - 07.2022
Labor Worker
Show Me Side Jobs
03.2020 - 09.2020
Dispatch Coordinator
MetroGistics
04.2018 - 07.2020
Business Assistant Manager
AT&T
02.2016 - 04.2018
Office manager
Warren
01.2012 - 12.2014