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Lisa Light
Kansas City,MO
Overview
10
10
years of professional experience
Work History
Production Manager
Nanova Biomaterials
Columbia, MO
09.2020 - 07.2022
- Reviewed work for quality and compliance with company standards and design specifications.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Evaluated employee performance and provided feedback and training as needed.
- Coordinated with other departments to align production with customer requirements.
Labor Worker
Show Me Side Jobs
, MO
03.2020 - 09.2020
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Dispatch Coordinator
MetroGistics
Clinton, MO
04.2018 - 07.2020
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Received new orders, prepared documentation, and assigned personnel.
- Monitored driver locations in field and solved discrepancies to keep team on-track.
- Responded to high volume of phone and email requests to provide logistics information.
- Provided customers with information on products and services.
- Assisted in resolving customer complaints and grievances.
Business Assistant Manager
AT&T
Clinton, MO
02.2016 - 04.2018
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Enhanced and redefined organizational structure to maintain competitive edge across territories.
- Supervised and motivated 8-person team to maintain job timelines and productivity.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Executed business plans to further strengthen and maximize territory sales and profits.
Office manager
Warren
Jefferson City, MO
01.2012 - 12.2014
- Evaluated employee records and productivity and submitted evaluation reports.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Managed business online and social media presence.
- Managed office operations while scheduling appointments for department managers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Skills
Customer support
Customer Response
Logistics
Operations management
Software
Timeline
Production Manager
Nanova Biomaterials
09.2020 - 07.2022
Labor Worker
Show Me Side Jobs
03.2020 - 09.2020
Dispatch Coordinator
MetroGistics
04.2018 - 07.2020
Business Assistant Manager
AT&T
02.2016 - 04.2018
Office manager
Warren
01.2012 - 12.2014