Overview
Work History
Skills
Software
Timeline
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Lisa Light

Kansas City,MO

Overview

10
10
years of professional experience

Work History

Production Manager

Nanova Biomaterials
Columbia, MO
09.2020 - 07.2022
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Evaluated employee performance and provided feedback and training as needed.
  • Coordinated with other departments to align production with customer requirements.

Labor Worker

Show Me Side Jobs
, MO
03.2020 - 09.2020
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.

Dispatch Coordinator

MetroGistics
Clinton, MO
04.2018 - 07.2020
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Received new orders, prepared documentation, and assigned personnel.
  • Monitored driver locations in field and solved discrepancies to keep team on-track.
  • Responded to high volume of phone and email requests to provide logistics information.
  • Provided customers with information on products and services.
  • Assisted in resolving customer complaints and grievances.


Business Assistant Manager

AT&T
Clinton, MO
02.2016 - 04.2018
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Enhanced and redefined organizational structure to maintain competitive edge across territories.
  • Supervised and motivated 8-person team to maintain job timelines and productivity.
  • Coordinated team schedules to keep shifts properly staffed during busy periods.
  • Executed business plans to further strengthen and maximize territory sales and profits.

Office manager

Warren
Jefferson City, MO
01.2012 - 12.2014
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Managed business online and social media presence.
  • Managed office operations while scheduling appointments for department managers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Skills

Customer support

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Software

OS X, Windows, iOS, Android, Javascript

Timeline

Production Manager

Nanova Biomaterials
09.2020 - 07.2022

Labor Worker

Show Me Side Jobs
03.2020 - 09.2020

Dispatch Coordinator

MetroGistics
04.2018 - 07.2020

Business Assistant Manager

AT&T
02.2016 - 04.2018

Office manager

Warren
01.2012 - 12.2014
Lisa Light