Lisa Lockett
Missouri City,TX
Summary
Accomplished Contract Administrator and Pilot Records Assistant Manager with a proven track record at Fortune 500 companies. Expert in workflow management and verbal communication, I excel in contract processing and project support, ensuring compliance and efficiency. Successfully led cross-functional teams, enhancing record-keeping systems and implementing cost-effective solutions.
Overview
30
30
years of professional experience
Work History
Contract Administrator
ABM
03.2017 - Current
- Monitored incoming contracts and service agreements for correct pricing and information.
- Create & update new jobs/project top task in JDE & Oracle.
- Create & update billing lines to ensure accurate invoicing.
- Create & update billing information in CMS.
- Provide Service Now Ticket Support
- Set up bill plans in ERP upon receipt of approved contract
Pilot Records Assistant Manager
United Airlines
04.2011 - 12.2015
- Identify, assemble & manage cross-functional resources while being accountable for the successful accomplishment of critical divisional support.
- Assist Manager with project evaluation, cost benefit justification, process improvement, and successful project implementation.
- Responsible for managing special assignment pilots as required.
- Develop & maintain implementation timeline & ensure projects stay within scope, budget, & adhere to established schedules.
Pilot Records Auditor
Continental Airlines
07.1998 - 04.2011
- Lead the task of reviewing & investigating documents in the department for over 125 management & training pilots.
- Communicate training & audit processes to cross-functional teams .in order to carry out audits efficiently & effectively.
- Analyze & research recurrent training reports & present results to management with my suggestions & feedback for corrective actions..
Pilot Records Coordinator
Continental Airlines
08.1994 - 07.1998
- Coordinate discrepancies for corrections.
- Provide detailed information orally & in writing for work groups in order to assure compliance with guidelines of the FAA.
- Make recommendations on improving record keeping systems & provide bottom-line solutions
Education
No Degree -
University of Houston/Downtown
Houston, TXSkills
- Workflow Management
- Project Support
- Verbal and written communication
- Contract Processing
Timeline
Contract Administrator
ABM
03.2017 - Current
Pilot Records Assistant Manager
United Airlines
04.2011 - 12.2015
Pilot Records Auditor
Continental Airlines
07.1998 - 04.2011
Pilot Records Coordinator
Continental Airlines
08.1994 - 07.1998
No Degree -
University of Houston/Downtown
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