Lisa Lofton
Crossett,AR
Summary
Dynamic leader with a proven track record at CSC of Crossett, LLC, enhancing profitability and operational efficiency. Excelled in customer relations and contract negotiation, achieving significant improvements in client satisfaction and compliance. Skilled in program design and staff hiring, adept at steering teams towards surpassing strategic goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Owner
CSC of Crossett, LLC
Crossett, AR
01.2025 - Current
- Developed strategic plans to increase profitability and efficiency.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Provided direction and guidance to employees.
Office Manager
Crossett Service Co, LLC
Crossett, AR
08.2014 - 12.2022
- Resolved customer inquiries and complaints requiring management-level escalation.
- Maintained confidential records relating to personnel matters.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Delegated work to staff, setting priorities and goals.
Education
Associate of Science - Information Technology
UAM College of Technology
Crossett, AR06-2020
Skills
- Program Design and Execution
- Customer relations
- Skilled in Contract Negotiation
- Staff hiring
- Proposal Development
- Operations management
Affiliations
- Gardening
- Decorating
- Reading
- Bike Riding
- Spending time with my animals
Accomplishments
- Raised two outstanding gentlemen who have achieved success in adulthood
- My biggest Honor achieved in life was becoming a grandmother
- Earned leadership roles in virtually every position that I have held
Certification
- Quickbooks Certified
- Proficient in Excel
- Proficient in Word
Timeline
Owner
CSC of Crossett, LLC
01.2025 - Current
Office Manager
Crossett Service Co, LLC
08.2014 - 12.2022
- Quickbooks Certified
- Proficient in Excel
- Proficient in Word
Associate of Science - Information Technology
UAM College of Technology
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