Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Lombardo

Toms River,NJ

Summary

Compassionate Medical Technician with healthcare expertise in both primary and urgent care settings. Adept at assisting health care providers with patient examinations and procedures. Communicates directly with both patients and providers to assist with concerns and/or needs

Overview

8
8
years of professional experience

Work History

Shift Supervisor

CityMD: Urgent Care
12.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Oversee medical assistants and scribes
  • Manage relations between clinical staff and providers

Medical Technician

CityMD
10.2020 - Current
  • Measured patient vital signs such as blood pressure, pulse rate and temperature to record information in patients' charts.
  • Interacted with patients while demonstrating high standards of performance, teamwork and compassion.
  • Monitored inventory levels of supplies, equipment and reagents
  • Interviewed patients to obtain medical history and chief complaints.
  • Prepared specimens for testing procedures.
  • Sterilized instruments and disposed of used or contaminated supplies in adherence to OSHA regulations.
  • Assisted physicians by performing procedures such as EKGs, phlebotomies, glucose tests, nebulizer treatments and other point of care tests
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Completed urinalysis tests for employment drug screens.
  • Performing FIT testing

Medical Assistant

Shore Medical Associates
10.2017 - 10.2020
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Handle prescription information and refills
  • Scheduled patient appointments
  • Made all pre-op appointments as well as handled all pre certifications needed
  • Filled out and filed all death certificates

Education

Medical Assistant Certificate -

Perdue University Global

Skills

  • Compassionate Communication
  • Responding to Technical Questions
  • Direct Patient Care
  • Phlebotomy Functions
  • Time Management
  • Specimen Collection and Processing
  • Electronic Medical Record (EMR) Systems
  • Schedule Management
  • Inventory Control
  • Safety awareness
  • Document Management
  • Conflict resolution techniques
  • Employee Training
  • Staff Management
  • Strong verbal and written communication

Timeline

Shift Supervisor

CityMD: Urgent Care
12.2022 - Current

Medical Technician

CityMD
10.2020 - Current

Medical Assistant

Shore Medical Associates
10.2017 - 10.2020

Medical Assistant Certificate -

Perdue University Global
Lisa Lombardo