Lisa London
Idaho City,ID
Summary
Motivated small business owner offers account management, budgeting and customer relations expertise paired with outstanding leadership and communication abilities. Energetic and hardworking professional with several years of experience growing and maintaining a business. Technologically proficient with solid foundation of business insight.
Overview
25
25
years of professional experience
Work History
Owner/operator
Dirty Deeds IC, LLC
Idaho City, Idaho
07.2015 - Current
- Managed daily operations of the business, including staff, production, inventory, and accounting.
- Developed strategic partnerships with other businesses to expand into new markets.
- Delivered excellent customer service to clients.
- Negotiated contracts with clients for services rendered.
- Scheduled and coordinated appointments and assisted customers in selecting and matching colors.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
- Established long-term relationships with customers by promoting great service and engagement skills, resulting in repeat business.
- Completed painting, drywall, tape & texture jobs with consistently positive customer feedback.
Supervising Court Clerk
Boise County
Idaho City, ID
12.1999 - 07.2015
- Verified accuracy of case information entered into the computer system.
- Maintained confidentiality concerning all matters.
- Managed calendar scheduling for courtroom proceedings.
- Communicated with the general public to process document requests and inquiries about upcoming hearings or trials, and provided customer service by phone, email, and in person.
- Coordinated with attorneys, judges, court clerks, and other personnel to ensure the smooth running of court proceedings.
- Processed payments for fines, fees, and court filings.
- Trained new staff on court procedures and document handling practices.
Education
Bachelor of Science - Commerce
Niagara University
Niagara Falls, NY06-1995
Skills
- Personnel Management
- Financial Planning
- Customer Service
- Operations Management
- Negotiation
- Strong Organization
Affiliations
- Gardening
- Snowshoeing
- Fishing
- Kayaking
References
References available upon request.
Timeline
Owner/operator
Dirty Deeds IC, LLC
07.2015 - Current
Supervising Court Clerk
Boise County
12.1999 - 07.2015
Bachelor of Science - Commerce
Niagara University
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