LISA LONG

• Navigated highly stressful situations with ease to support office workflow
• Assisted staff with resources and paperwork to complete assignments
• Answer incoming calls/emails
• Process forms/agreements
• Prepare and send out late notices.

Supporting Adult and Child Protective Services in general office and administrative duties. Entering information into the state database, updating information in the agency document management system as well as scans, copies, emails and Traverse.

• Crisis calls, crisis Intervention, safety planning, referrals
• Conduct new client assistant and services
• Document all client file entry requirements
• Maintain security and confidentiality of the shelter facility and residents through adherence to policies and procedures related to securing premises
• Develop and check on chore completion and assist when needed
• Review cases with domestic violence response team as needed
• Health Education
• Kept workspace clean, neat and free of safety hazards or productivity impediments.

• Loaded mail and parcels into vehicles following route plan
• Sorted mail into correct delivery sequence for active boxes
• Managed time effectively to complete assigned deliveries within set schedules
• Sold stamps, delivery services and related products at front counter
• Sorted and organized mail according to delivery routes
• Drove postal vehicle along designated routes to deliver mail
• Secured all mail and packages during transport, ensuring safe delivery without damage or loss
• Working in unpredictable weather.