Lisa Luckenbaugh

Next Phase Enterprises

05.2003 - Current

Balanced leadership role with being critical team liaison for hiring, training and employee development
Assisted with creation of 30/60/90 day onboarding of new sales team members
Partner with other Lead AMs to onboard new manufacturing partners and assist with a smooth transition to NPE
Lead the sales team to create required decks for onboarding new partners outlining current customer landscape, sales goals and gameplan for success
Helped successfully lead the Costco/BJ's sales team to transition from in person to virtual platforms during pandemic which protected core business across multiple food categories and resulted in wins in current and new departments (non food)
Led creation and implementation of proprietary weekly sales tool to track weekly sales engagement with key customers and strategic partners which led to improved communication and employee productivity
Responsible for oversight of AM team: documentation review, program consistency, maintain proper coverage, realignment, reviews/KPIs, resource for all things Costco/BJ's
Assisted in the creation of many sales/support tools still used today
Assist sales team with event coordination, maintain buyer lists, lead bi-weekly sales touch base calls
Create/maintain customer and manufacturing partner relationships

Summary