Lisa Luke
Bridgetown,St Michael
Summary
Proven Sales Representative with a track record of enhancing customer satisfaction and expanding client bases, notably at Digicel Suriname. Skilled in customer relationship building and leveraging product knowledge for upselling, I excel in interpersonal communication, driving sales growth, and fostering lasting customer relations. Achieved significant revenue increases through strategic account targeting.
Overview
17
17
years of professional experience
Work History
Sales Representative
Digicel Suriname
06.2023 - 07.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Sales Associate
Circuit Town
11.2020 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Representative
Fashion Deals
11.2017 - 07.2020
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Sales Representative
Carib Computers
04.2012 - 08.2013
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Sales Representative
Digicel Suriname
12.2007 - 02.2012
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
Secondary School
CR Frowein School
Suriname Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Product and service knowledge
Languages
Dutch
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Representative
Digicel Suriname
06.2023 - 07.2024
Sales Associate
Circuit Town
11.2020 - 08.2022
Sales Representative
Fashion Deals
11.2017 - 07.2020
Sales Representative
Carib Computers
04.2012 - 08.2013
Sales Representative
Digicel Suriname
12.2007 - 02.2012
Secondary School
CR Frowein School
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