Summary
Work History
Education
Skills
Interests
Timeline
Generic

Lisa Lum

Sacramento,CA

Summary

I am excited to rejoin the workforce after taking a break to care for my family. My objective is to find a position that will allow me to utilize my skills and dedication. I love to problem-solve, finding ways to streamline processes, and performing at a high level of professionalism no matter what job I am doing. I am highly proficient in Microsoft Word and Microsoft Excel. I am looking to bring my skills and strong work ethic to a fast-paced, friendly company that values its employees and to a team that values and respects one another.

Work History

Sr. Benefits Specialist

AHMC Healthcare Inc
Alhambra, CA
05.2008 - 05.2013
  • Trained HR team members in policies and procedures to abide by federal and state laws, and offered insight into the best ways to manage job tasks to comply with policies
  • Managed the annual Open Enrollment process
  • Managed ongoing employees' benefits enrollment for accuracy of data into ADP HR/payroll system and transfer of data to carriers
  • Involved in negotiating and managing contracts with health insurance providers to secure cost-effective employee coverage
  • Analyzed and reported on employee benefits data to identify trends and develop strategies for improvement
  • Built relationships with vendors to foster quality service delivery
  • Explained benefits to plan participants in easy-to-understand terms
  • Checked employees' benefits enrollment entries and reports for accuracy
  • Coordinated and conducted employee orientations to promote understanding of coverage and options.

Benefits and Payroll Specialist

Java City
Sacramento, CA
01.2004 - 05.2008
  • Participated in strategic review of company health benefit plans for annual renewal, including implementation of Section 125 plan
  • Main point of contact for benefit plan including creating & facilitating benefit enrollment documents/meetings, resolving confidential benefit issues, and reviewing and auditing benefit invoices.
  • Processed and performed new hire orientation paperwork for new employees
  • Processed multi- state payroll for 300+ employees, using ADP and Ceridian payroll software and prepare payroll reporting for audits

Cash Specialist

Java City
Sacramento, CA
01.2000 - 01.2004
  • Performed reconciliation of daily bank transactions for corporate office and multiple retail café locations throughout California
  • Researched and reported discrepancies between statements and POS systems at cafes
  • Implemented new credit card processing program and café gift card program into cafes and was the point of contact for any issues.

Education

Bachelor of Science - Nutritional Science

California Polytechnic State University
06.1999

Skills

  • Benefits explanation
  • Regulatory monitoring
  • Review and comprehension of health plan documents
  • Training development and facilitation
  • Relationship building
  • Excellent written and oral
  • Communication
  • Documentation and reporting
  • Critical Thinking
  • Multitasking Abilities
  • Self-Motivated
  • Organization and Time
  • Management
  • Analytical and Critical thinking

Interests

Activities and Interests , I have spent many years volunteering for my children’s school multiple days a week taking on responsibilities such as creating an art program for the classes, field trip chaperoning, and assisting children in arts and academics I enjoy DIY projects such as refurbishing furniture, cabinets, and painting interiors My projects included, remodeling my kitchen, installing new drywall, new shelves, lighting and a ceiling fan I taught myself how to reweave Danish side chairs, to refinish an outdoor table set, dining and coffee tables, and to build out a mini turf soccer field in the backyard

Timeline

Sr. Benefits Specialist

AHMC Healthcare Inc
05.2008 - 05.2013

Benefits and Payroll Specialist

Java City
01.2004 - 05.2008

Cash Specialist

Java City
01.2000 - 01.2004

Bachelor of Science - Nutritional Science

California Polytechnic State University

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Lisa Lum