Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Mack

PO Box 7124 Jackson,WY

Summary

Self-directed event coordinator with 15 years of experience creating strategic alliances with organizational leaders to align with and support key business initiatives for on-time, on-budget event completion. Organized and ambitious planner with expertise in managing costs and budgets while establishing partnerships with vendors for optimal savings. Customer-oriented time manager and decisive leader.

Overview

13
13
years of professional experience

Work History

Wedding and Event Planner

Self Employed
01.2015 - Current
  • Coordinated schedules and timelines for events.
  • Coordinated with participating vendors during event planning.
  • Managed event logistics and operations.
  • Corresponded with clients to answer questions and resolve issues.
  • Established working relationships with clients by organizing various events.
  • Conferred with event staff at event site to coordinate details.
  • Performed face-to-face meetings to finalize contract for services and event details.
  • Brainstormed and implemented creative event concepts and themes.
  • Managed administrative logistics of weddings and event planning.
  • Communicated with catering, lighting and sound companies to obtain price quotes.
  • Coordinated florists, photographers, and musicians for events.
  • Created and maintained event expenditures, budgets and timelines.
  • Consulted with customers to determine objectives and requirements for events.
  • Evaluated and selected service providers and vendors according to customer requirements.
  • Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
  • Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
  • Helped bridal couple select wedding decorations and floral arrangements, menus and music.
  • Oversaw setup and breakdown of wedding decorations and supplies.
  • Collaborated with bridal couple to achieve expectations and vision for wedding.
  • Completed final reviews of ceremony and banquet area setups to resolve last-minute issues.
  • Drafted wedding contracts and other documentation for review with clients and to obtain signatures.
  • Supervised personnel and directed in wedding task administration and completion.
  • Coordinated with vendors in securing necessary supplies and services for wedding.

Destination Management Event Planner

RMC
04.2010 - 05.2011
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Created and designed tailor-made plans to maximize client budget, keep client happy and cultivate referrals.
  • Conducted initial consultation with clients to discuss details, venue options and other logistics to understand vision and budget.
  • Compiled contracts for vendors and clients prior to starting work to meet legal, health and safety obligations.
  • Liaised between venues, vendors and clients to help plan and deliver successful event.
  • Handled customer service inquiries and complaints and immediately resolved issues to guest satisfaction.
  • Oversaw setup and breakdown of all events.

Education

Bachelor of Science - Elementary Education

College Of Charleston
Charleston, SC
05.2002

Skills

  • Event Preparation
  • Office Support
  • Staffing Oversight
  • Service Coordination
  • Contractual Obligations
  • Vendor Negotiations
  • Proposal Development
  • Client Meetings
  • Vendor Contracts
  • Travel and Event Coordination
  • Event Execution
  • Complex Problem-Solving

Timeline

Wedding and Event Planner

Self Employed
01.2015 - Current

Destination Management Event Planner

RMC
04.2010 - 05.2011

Bachelor of Science - Elementary Education

College Of Charleston

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Lisa Mack