Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisa Majeski

Lakewood

Summary

Enthusiastic and results-driven product leader with a proven track record of optimizing systems to meet evolving business needs, enhance cross-functional collaboration, and strengthen security. Adept at balancing business goals with technical constraints to develop strategic product roadmaps. Strong focus on quality, process improvement, and clear workflow communication.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Senior Technical Lead

Brookfield Properties
01.2025 - Current
  • Provided educational expertise and mentoring to junior team members.
  • Teamed on development of technology roadmap spanning [Number] years.
  • Scheduled, updated and maintained product preparations and customer promotions.
  • Wrote instruction manuals and technical guidance for preventive maintenance of [Product or Service].
  • Oversaw quality assurance management and offered suggested recommendations.
  • Identified and corrected system faults to minimize operational system downtime.
  • Coordinated secure system access of users to various department systems and platforms.

Technology Lead

Brookfield Properties
05.2020 - 12.2024
  • Collaborated with business planning department to monitor and adjust company-wide technology utilization, modifying infrastructure to meet business goals.
  • Led technology governance efforts, planning upgrades, hardware refreshes and software updates.
  • Designed documentation protocols and standard operating practices to unify technology management efforts across company.
  • Served as primary point of contact for [Number] Managed Service Providers (MSP), maintaining healthy business relationships through constant communication.
  • Fostered strong relationship between technology team and managers to align efforts.
  • Partnered with architecture team to develop wholistic technology roadmap, accounting for departmental priorities and overall business goals.
  • Assessed business requirements to create focused solutions.
  • Developed technical requirement documentation for new software products.
  • Managed program errors with analytical approach focused on troubleshooting, diagnosing and resolving each problem.
  • Established and maintained relationships with software vendors.

QA Lead

Forest City
10.2016 - 05.2020
  • Increased customer satisfaction through adherence to quality standards and customer requirements.
  • Mentored and encouraged employees to strive for excellence while fostering professional growth.
  • Devised specifications for processes.
  • Wrote and implemented new rework procedures to standardize processes and streamline workflow.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Improved quality processes for increased efficiency and effectiveness.
  • Incorporated delivery requirements into planning of testing schedules.
  • Provided observations, took measurements, and performed tests at various stages according to quality control plan.
  • Kept scripts and test cases updated with current requirements.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.

Software Quality Consultant

Oracle
10.2014 - 11.2016
  • Configure automated function test scripts for Quality Assurance and Development Teams for Oracle’s Xstore Point of Sale Product using XML, HTML, Java, Python.
  • Assist Analyst with automated testing setup, initialization, and results analysis.
  • Create, Update, and Maintain current testing artifacts, documentation.
  • Create Customer Specific Regression Test Suites leveraging automated and manual test cases.
  • Manual testing in customer specific lab.

Software Quality Engineer

MICROS Retail
03.2014 - 10.2014
  • Configure, Analyze automated functional test scripts for Quality Assurance and Development groups for the MICROS Xstore Retail Point of Sale System.
  • Establish customer unique documentation to define the automated test script parameters.

Contractor

CEC Services, LLC
01.2011 - 03.2014
  • Catered special events, developed staff training manuals, configured back office reports specific to each client’s needs.
  • Updated, modified, and managed various restaurant databases.
  • Provided technical support from hardware malfunctions, new menu entries, and itemized sales reports, to staff training.

Technical Support Professional

Self
01.2001 - 12.2010
  • Interface and Hardware Implementation with a variety of Retail and Hospitality customers. Responsible for building interfaces, troubleshooting hardware errors and troubleshooting a Retail Inventory Software suite.

Product Specialist, Test Specialist

MICROS Inc
04.1998 - 11.2000
  • Responsible for all technical support to installers and users; software implementation, education, and continued development.
  • Standardized the MSSQL database creation and decreasing the software’s installation timeline.
  • Maintained the product’s software patches, indexing scripts, and FTP site. Revised, updated product’s installation and training manuals.
  • Tested and resolved LSM8700 help desk reported issues, Y2K Software limitations, MSSQL indexing of scripts.
  • Performed large system testing for transaction speed and credit card batching for company’s Unix -based hospitality Point of Sale system.

Education

Product Management, Negotiation Skills, Agile, Data and Analytics for Business Decisions

Coursera

Continuing Education Credits earn for HTML

University of Illinois
01.2000

Aerospace Engineering

Parks College of St Louis University
Cahokia, IL
12.1995

Skills

  • Automated test case creation, configuration

  • Functional, Performance, Regression Testing

  • Requirements analysis

  • Continuous integration

  • Software architecture design

  • Team mentoring

  • Functional requirements expertise

  • Product optimization

  • Systems development lifecycle management

  • Technical analysis

  • Issue investigation

  • Strategic planning design

  • Technological integration

  • Quality assurance standards

  • Issue troubleshooting

  • DevOps

  • Solution architecture

Certification

  • [Area of certification], [Company Name] - [Timeframe]


Timeline

Senior Technical Lead

Brookfield Properties
01.2025 - Current

Technology Lead

Brookfield Properties
05.2020 - 12.2024

QA Lead

Forest City
10.2016 - 05.2020

Software Quality Consultant

Oracle
10.2014 - 11.2016

Software Quality Engineer

MICROS Retail
03.2014 - 10.2014

Contractor

CEC Services, LLC
01.2011 - 03.2014

Technical Support Professional

Self
01.2001 - 12.2010

Product Specialist, Test Specialist

MICROS Inc
04.1998 - 11.2000

Continuing Education Credits earn for HTML

University of Illinois

Aerospace Engineering

Parks College of St Louis University

Product Management, Negotiation Skills, Agile, Data and Analytics for Business Decisions

Coursera

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Lisa Majeski