Lisa Marandure
Open To Relocation • ,Northern Virginia
Summary
HR professional with experience supporting HR operations, employee lifecycle administration, HR systems, and workforce reporting for organizations of over 2,800 employees. Skilled in HRIS management, HR reporting, data validation, process improvement, and employee lifecycle support. Proficient in UKG Pro, SAP SuccessFactors, ADP Workforce Now, Advanced Microsoft Excel, with experience supporting data-driven decision-making through accurate workforce reporting and data management.
Overview
1
1
year of professional experience
Work History
HR Generalist
Pavion
04.2026 - 08.2026
- Supported HR operations and employee lifecycle processes for a workforce of 2,800+ employees across 70 locations, including corporate, field, and IBEW Local 3 employees, while maintaining HRIS data accuracy and compliance.
- Supported onboarding for 30+ new hires monthly and managed offboarding activities, including new-hire setup in UKG Pro, system access coordination, and voluntary and involuntary terminations; facilitated weekly orientation sessions across two time zones.
- Processed 150+ employee lifecycle transactions monthly in UKG Pro, including compensation, transfer, organizational, and employment status changes while ensuring data accuracy and policy compliance.
- Resolved 50+ employee and manager inquiries weekly through Zendesk, providing guidance on benefits, payroll, HR policies, onboarding, and employee lifecycle processes within a centralized HR Shared Services environment.
- Partnered with Payroll and Benefits teams to coordinate compensation changes, final pay processing, and leave-related transactions, ensuring timely and accurate employee support.
- Collaborated with HR Business Partners and Learning & Development teams to support employee relations initiatives, engagement programs, training activities, and process improvement efforts that enhanced operational efficiency.
HR Specialist
Serco NA
01.2026 - 04.2026
- Supported end-to-end onboarding through SAP SuccessFactors, managing orientation tracking and new-hire documentation while processing employee lifecycle transactions and maintaining comprehensive employee records to support efficient HR operations.
- Prepared and processed a high volume of offer letters and employment contracts, ensuring timely and accurate delivery to candidates.
- Tracked and managed onboarding milestones, including pre-employment background checks, to ensure new hires were cleared by their projected start dates.
- Utilized ServiceNow to track, manage, and resolve HR-related employee inquiries.
HR Operations Intern
Idemia
05.2025 - 11.2025
- Served as a first point of contact for employee inquiries, managed the HR Operations inbox, and processed personnel changes in ADP Workforce Now while maintaining accurate employee records.
- Supported HR reporting initiatives by extracting, organizing, and reviewing workforce data, including employee demographics, job information, departments, locations, and employment status.
- Supported workforce reporting and dashboard development by validating HR data, analyzing workforce metrics, and tracking headcount, hiring activity, and employee retention trends using Excel.
- Created process documentation and standard operating procedures (SOPs) to promote consistency, improve efficiency, and support HR operations.
- Supported campus recruiting efforts by screening 50+ candidates weekly, managing candidate pipelines in iCIMS, and coordinating candidate communications in partnership with the Talent Acquisition team.
Education
Bachelor of Science - Business Administration & Data Analytics (HRM)
Liberty University
Lynchburg, VA05-2025
Skills
HR Competencies
HR Operations Employee Lifecycle Management Employee Relations HR Compliance Onboarding Offboarding Recruiting Coordination Process Improvement
HR Systems & Analytics
HRIS: ADP Workforce Now, UKG Pro, SAP SuccessFactors Applicant Tracking Systems: iCIMS Advanced Microsoft Excel Reporting Data Visualization Tableau ServiceNow Zendesk
Timeline
HR Generalist
Pavion
04.2026 - 08.2026
HR Specialist
Serco NA
01.2026 - 04.2026
HR Operations Intern
Idemia
05.2025 - 11.2025
Bachelor of Science - Business Administration & Data Analytics (HRM)
Liberty University