Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Affiliations
Timeline
Generic

Jessica Malone

Houston,TX

Summary

HR professional with a comprehensive background in managing diverse HR functions. Proven ability to enhance employee relations and drive organizational success through strategic HR planning. Known for fostering teamwork and adapting to dynamic workplace needs with strong communication and problem-solving skills.


Overview

7
7
years of professional experience

Work History

HR Generalist

Oil Patch Group
11.2023 - Current
  • Provide HR support to a diverse, multi-state workforce, ensuring compliance with statespecific regulations and HR best practices.
  • Lead performance management, conflict resolution, and policy updates with a solutionsfocused approach.
  • Manage employee leave cases (FMLA, ADA, and state-specific), ensuring accurate documentation and support.
  • Utilize Paycom and Excel (pivot tables, dashboards) to streamline reporting, track KPIs, and present workforce analytics.
  • Champion employee engagement and culture by implementing wellness programs and maintaining transparent communication practices.
  • Experience in creating HR newsletters, engagement campaigns, and employee surveys

Benefits Specialist

PROCARE HR
05.2023 - 10.2023
  • Company Overview: Remote
  • Partnered with clients across multiple states to deliver compliant benefit solutions and manage employee relations escalations.
  • Led compliance audits
  • Collaborated with union-covered groups, ensuring adherence to contract terms and labor laws.
  • Managed benefits enrollment and administration for diverse clients, acting as a key escalation point for benefit-related issues.
  • Designed and implemented standard operating procedures to improve benefit process efficiency.
  • Audited invoices and coordinated with vendors to resolve discrepancies, ensuring accurate payments and compliance.
  • Partnered with leadership on new benefits implementations and compliance audits across multiple platforms, including Kronos.
  • Remote

Senior Benefits Specialist (Contract)

Rice University
01.2023 - 05.2023
  • Company Overview: Hybrid
  • Evaluated current benefits programs using data analysis to propose updates and enhance costeffectiveness.
  • Negotiated with vendors to secure optimal plan options and rates, improving employee offerings.
  • Designed communication tools and conducted training sessions to enhance understanding of benefits programs among faculty and staff.
  • Hybrid

Benefits Specialist

Baker Botts LLP
02.2020 - 09.2022
  • Company Overview: Houston, TX
  • Served as the primary liaison between employees and vendors during a management transition, ensuring seamless communication.
  • Coordinated wellness programs and events, assisted in managing budgets, and tracked participation to promote a healthier workforce.
  • Processed benefits for active and LOA employees, ensuring accuracy in payroll submissions and HRIS updates.
  • Managed COBRA processes, compliance reporting, and state-related forms to maintain regulatory adherence.
  • Houston, TX

Benefits Assistant (Contract)

Baker Botts LLP
10.2018 - 01.2020
  • Company Overview: Houston, TX
  • Supported benefits enrollment and administration for employees, including Open Enrollment and renewal periods.
  • Conducted regular audits within HRIS systems, enhancing accuracy and compliance.
  • Assisted with wellness initiatives, including logistics for events and managing the wellness budget.
  • Houston, TX

Education

Bachelor - Benefits Administration

Penn State University

Skills

  • HRIS & Payroll Systems: Ultimate Kronos Group (UKGPro)
  • Kronos
  • ADP
  • Oracle
  • Paycom
  • Salesforce
  • IManage
  • Core Competencies: Benefits Administration
  • Multi-State Compliance
  • FMLA/ADA/LOA
  • Employee Wellness
  • Vendor Management
  • Auditing
  • Process Improvement
  • Employee Relations
  • Data & Analysis: Excel (Pivot Tables
  • VLOOKUP
  • Data Analysis)
  • HR policies and procedures
  • Onboarding and orientation
  • Benefits administration
  • Talent acquisition

Accomplishments

  • Collaborated with a team of 5 in the implementation of a new HRIS system as well as a new benefit offering.
  • Committee member, Baker Botts Wellness Committee and Diversity Staff Liaison Committee
  • Volunteer Coordinator, Dominion Engineering
  • Collaborated with our broker to create an employee survey

Affiliations

  • Baker Botts Wellness Committee, Member
  • Baker Botts Diversity Staff Liaison Committee, Member
  • Dominion Engineering, Inc., Volunteer Coordinator

Timeline

HR Generalist

Oil Patch Group
11.2023 - Current

Benefits Specialist

PROCARE HR
05.2023 - 10.2023

Senior Benefits Specialist (Contract)

Rice University
01.2023 - 05.2023

Benefits Specialist

Baker Botts LLP
02.2020 - 09.2022

Benefits Assistant (Contract)

Baker Botts LLP
10.2018 - 01.2020

Bachelor - Benefits Administration

Penn State University
Jessica Malone