Lisa Marino
Tampa,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
EDI Specialist
United Vein & Vascular Centers
Tampa, FL
01.2024 - Current
- Collaborated with cross-functional teams to ensure seamless integration of EDI systems across departments.
- Enhanced EDI processes by implementing new mapping techniques and improving data translation.
- Streamlined EDI operations for increased efficiency with consolidation of multiple systems.
RCM Implementation Project Manager
Therapy Brands
02.2023 - 09.2023
- Developed comprehensive project plans to ensure on-time delivery and successful outcomes.
- Streamlined project implementation by effectively coordinating cross-functional teams and resources.
- Led post-implementation reviews to identify areas for improvement in future projects, contributing valuable insights for ongoing optimization efforts.
Business System Analyst
Change Healthcare via Randstad Contracting
01.2022 - 01.2023
- Provided exceptional customer support through timely resolution of system-related issues while maintaining high level of professionalism at all times.
- Developed detailed project plans to monitor progress and ensure timely completion of projects within budget constraints.
- Optimized operations for increased efficiency, utilizing comprehensive data analysis techniques.
Partner Implementations & Engagement
ABILITY Network
01.2013 - 05.2021
- Managed 100+ enterprise customers with 97% retention and $15M book of business year over year.
- Streamlined internal processes, fostering improved efficiency and productivity within our organization.
- Leveraged technological tools for efficient case management, organization, and enhanced client communication.
Education
Completion - Tourism And Travel Management
NCI Travel School
Tampa, FLSkills
- Customer Success Methodologies
- EDI Implementation
- Project Management
- Revenue Cycle Management
- API Implementation (API/JSON & X12)
- Troubleshooting & Issue Resolution
- SaaS
- API & SFTP
- Sales Force Ticketing
Certification
- HIPPA
- X12/API Certification
- ANSI Standards
Timeline
EDI Specialist
United Vein & Vascular Centers
01.2024 - Current
RCM Implementation Project Manager
Therapy Brands
02.2023 - 09.2023
Business System Analyst
Change Healthcare via Randstad Contracting
01.2022 - 01.2023
Partner Implementations & Engagement
ABILITY Network
01.2013 - 05.2021
Completion - Tourism And Travel Management
NCI Travel School
- HIPPA
- X12/API Certification
- ANSI Standards
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