Job Search Status
Open to workDesired Job Title
General ManagerWork Type
Full TimeLocation Preference
On-SiteLocation: North Fort Myers, Florida, US
Open to relocation: Yes
Open To Work
Lisa Martich
North Fort Myers,Florida
Work Preference
Summary
Over 30 years of kitchen and customer service experience. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
25
25
years of professional experience
4
4
Certification
Work History
Patient Safety Attendant
Charlotte Behavioral Health Care
Punta Gorda, FL
10.2023 - Current
- Enhanced patient safety by conducting comprehensive room checks and maintaining clean environments.
- Improved communication between medical staff and patients by effectively reporting observations and concerns.
- Increased patient satisfaction by offering compassionate care and addressing individual needs in a timely manner.
- Promoted patient autonomy by encouraging self-care activities within safe boundaries, fostering independence.
- Participated in regular training sessions, staying current on best practices for patient safety attendants'' roles and responsibilities.
Assistant Manager
Perkins Restaurant & Bakery
Norfolk, Ne
06.2022 - 06.2023
- Reviewed sales and gross profit report to assess company efficiency.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Multi-tasked by managing kitchen and dining area while answering phones and performing cash handling.
Lead Night Cook
Heritage Of Bel Air Nursing Home
Norfolk, NE
01.2022 - 07.2022
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained food safety and sanitation standards.
- Followed strict standards for food handling and safety, minimizing risks to residents
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Responsible for menu planning and adhering to dietary needs fo 100+ residents.
Mental Health Technician
Norfolk Regional Center
Norfolk, NE
09.2018 - 01.2022
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Served as Union Steward for FOP #88
Education
High School Diploma -
Taft High School
Chicago, IL06.1990
Skills
- Cash handling
- Staff Supervision
- Work Assignments
- Maintaining Clean Work Areas
- Front of House Operations
- Stress Tolerance
- Reliability and punctuality
- Data Entry
- Report Generation
- De-Escalation Techniques
Certification
Serve safe for alcohol serving guidelines
Handle With Care Certification
Timeline
Patient Safety Attendant
Charlotte Behavioral Health Care
10.2023 - Current
Assistant Manager
Perkins Restaurant & Bakery
06.2022 - 06.2023
Lead Night Cook
Heritage Of Bel Air Nursing Home
01.2022 - 07.2022
Mental Health Technician
Norfolk Regional Center
09.2018 - 01.2022
High School Diploma -
Taft High School