Lisa Martinez
Orlando
Summary
Personable and dedicated with strong understanding of customer needs and commitment to providing exceptional service. Possesses valuable insights into real estate markets and property features, along with effective communication and negotiation skills. Aims to guide clients through home-buying process and ensure seamless and positive experience.
Experienced with guiding clients through home-buying process, ensuring smooth and satisfying experience. Utilizes effective communication and negotiation skills to close sales and meet client needs. Track record of building strong client relationships and achieving sales targets.
Overview
40
40
years of professional experience
Work History
Substitute Teacher
Kelly Educational Staffing
08.2018 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Optical Territory Manager
Luxoticca, Charmant and Viva Vision
03.2010 - 07.2016
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
New Home Sales Consultant
Ryland Homes, Engle Homes and Mercedez Homes
03.1994 - 03.2010
- Worked closely with internal team members such as mortgage officers, title agents, construction project managers for seamless transaction coordination.
- Conducted regular follow-ups with prospective buyers, maintaining interest levels and fostering long-term relationships.
- Managed client expectations throughout the home buying process, ensuring smooth transactions and positive experiences.
- Developed strong relationships with potential buyers through excellent communication and customer service skills.
Closing Specialist and Loan Processor
M/I Homes, Savings of America and Lake Nona
10.1984 - 02.1994
- Reviewed funding packages by calculating fees and arranging for disbursement of loan funds.
- Managed multiple concurrent transactions while maintaining attention to detail, ensuring all timelines were met without sacrificing accuracy or customer satisfaction levels.
- Confirmed accurate fundings, lien payoffs and final mortgage recordings by collaborating with real estate agents, loan officers, and attorneys.
- Coordinated with sellers, buyers, escrow agents, and real estate agents to complete loan submissions and scheduled closing dates.
Education
Associate of Arts - General Educataion
Valencia College
Orlando, FL05-1986
Skills
- Sales strategy
- Multitasking capacity
- Customer service
- Strong negotiation skills
- Goal-oriented mindset
Timeline
Substitute Teacher
Kelly Educational Staffing
08.2018 - Current
Optical Territory Manager
Luxoticca, Charmant and Viva Vision
03.2010 - 07.2016
New Home Sales Consultant
Ryland Homes, Engle Homes and Mercedez Homes
03.1994 - 03.2010
Closing Specialist and Loan Processor
M/I Homes, Savings of America and Lake Nona
10.1984 - 02.1994
Associate of Arts - General Educataion
Valencia College
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