Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Substitute Teacher / Elementary Music Teacher
Tekoa School District 265
Tekoa, WA
08.2023 - Current
Created engaging music curriculum across grade levels, emphasizing inclusivity, creativity, and performance readiness
Directed school ensembles and coordinated major events like the holiday concert and talent show
Supported students with IEPs through one-on-one academic and emotional assistance, and helped maintain a positive, safe classroom environment
Implemented classroom management techniques to maintain positive learning environment.
Interscholastic Athletics Coach
Tekoa School District 265
Rosalia, WA
08.2022 - Current
Head Coach for Cross Country and Middle School Track & Field, guiding athletes in both physical conditioning and mental resilience
Developed training schedules, hosted practices, coordinated meet logistics, and managed team communications
Celebrated individual and team achievements, including coaching an athlete to a 2022 Cross Country State Championship
Fostered strong relationships with athletes, promoting motivation and commitment towards team goals.
Increased athlete motivation by setting achievable goals and celebrating milestones along the way.
Regional Account Manager
Sungrown
Remote, Eastern WA
06.2017 - 02.2023
Oversaw a diverse portfolio of retail clients across the region, building long-term partnerships through consistent communication and delivery support
Generated over $10M in sales by developing strategic growth plans, securing new shelf placements, and managing product replenishment cycles
Coordinated with marketing and fulfillment teams to deploy promotional assets and improve in-store brand presence
Transitioned out of the industry to pursue meaningful work supporting local education and youth programs within my community
Tax Preparer & Office Manager
H&R Block
Coeur d’Alene, ID
12.2010 - 04.2017
Completed accurate and timely tax returns for individual clients, identifying key deductions and credits
Managed client intake, scheduling, and office workflow, while ensuring compliance with confidentiality standards
Balanced daily registers and supported seasonal onboarding for new staff members
Hospitality Roles (Server, Bartender, Hotel Operator, Forecaddie)
The Coeur d’Alene Golf and Spa Resort
Coeur d’Alene, ID
01.2010 - 01.2016
Delivered five-star service in various capacities, including fine dining, hotel operations, and on-course golf support
As a forecaddie, provided real-time yardages, club suggestions, and personalized attention to guests to elevate their golf experience
Handled call routing, wake-up requests, and emergency systems as a hotel operator, ensuring smooth communication flow for guests and staff
Delivered tailored guest experiences in the golf shop by offering product recommendations and maintaining a welcoming atmosphere
Managed point-of-sale transactions, tracked inventory, and restocked merchandise to ensure smooth daily operations
Collaborated with other resort staff to support seamless transitions between golf rounds, retail service, and course readiness
Education
High School Diploma -
Proj CDA High School
Coeur D'Alene, ID
05-2010
Skills
Customer Service
Retail & Merchandising
Golf Course Operations
Coaching & Youth Leadership
Sales Strategy
Classroom Management
Google Suite
POS & Inventory Systems
Certification
NFHS Accredited Interscholastic Coach (Cross Country & Track and Field)
NFHS Coaching Levels 1, 2, 3
WA State Life & Health Insurance License (Valid through 2026)
Timeline
Substitute Teacher / Elementary Music Teacher
Tekoa School District 265
08.2023 - Current
Interscholastic Athletics Coach
Tekoa School District 265
08.2022 - Current
Regional Account Manager
Sungrown
06.2017 - 02.2023
Tax Preparer & Office Manager
H&R Block
12.2010 - 04.2017
Hospitality Roles (Server, Bartender, Hotel Operator, Forecaddie)