Lisa Martinez
Fort Madison
Summary
Dynamic Security Officer with extensive experience at Allied Universal Security Services, skilled in incident reporting and customer service. Proven ability to enhance safety protocols and deter threats through vigilant monitoring and effective communication. Committed to fostering secure environments while providing compassionate support in crisis situations.
Overview
24
24
years of professional experience
Work History
Security Officer
Allied Universal Security Services
10.2021 - 07.2025
- Greeted drivers professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Security Officer
G4S Secure Solutions
05.2018 - 10.2021
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Examined doors, windows and gates to verify security.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Domestic Violence Advocate
Burlington YMCA
03.2010 - 04.2018
- Provided crisis intervention services, offering immediate support and guidance to individuals experiencing domestic violence situations.
- Collaborated with multidisciplinary teams to address clients'' unique needs, resulting in more tailored interventions and improved outcomes.
- Participated in ongoing professional development activities, enhancing knowledge base related to best practices in domestic violence prevention and response efforts.
- Enhanced client self-sufficiency through comprehensive case management services, including referrals to housing and employment opportunities.
- Maintained detailed case records, contributing to efficient communication among team members and effective coordination of client care.
- Increased awareness of domestic violence issues by conducting community outreach and educational presentations.
- Facilitated support groups for survivors, fostering a safe environment for sharing experiences and healing strategies.
Security Officer
IAAP
09.2001 - 05.2008
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Completed full building and grounds patrols to spot and investigate concerns.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Investigated suspicious activities and persons to maintain security of premises.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Education
Associate of Science - Criminal Justice, Chemical Dependency, Psychology
Southeastern Community College
Burlington, IA05-2015
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
Timeline
Security Officer
Allied Universal Security Services
10.2021 - 07.2025
Security Officer
G4S Secure Solutions
05.2018 - 10.2021
Domestic Violence Advocate
Burlington YMCA
03.2010 - 04.2018
Security Officer
IAAP
09.2001 - 05.2008
Associate of Science - Criminal Justice, Chemical Dependency, Psychology
Southeastern Community College
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