Lisa Martinez
San Antonio,TX
Summary
Dynamic manager with a proven record in customer service and team collaboration. Skilled in decision-making and maintaining a safe work environment. Committed to enhancing team performance through effective coaching and mentoring. Very adaptable to sudden changes and able to learn new things along with being able to take corrective criticism and learn from my mistakes.
Overview
15
15
years of professional experience
Work History
manager
mcdonalds
San Antonio, Texas
05.2022 - Current
- Managed inventory levels to optimize stock availability and minimize waste.
- Resolved operational challenges to maintain smooth workflow and high customer satisfaction.
- Monitored compliance with health and safety regulations to ensure a safe working environment.
- Fostered a positive team culture through recognition and support of individual contributions.
- Engaged with customers to gather feedback and improve service offerings.
- Coached, mentored and trained team members in order to improve their job performance.
- Recruited and hired qualified candidates to fill open positions.
- Handled large amounts of cash flow
mcdonalds
Mcdonalds
San Antonio, Texas
01.2011 - 01.2017
Education
Certified Phlebotomy Technician - Phlebotomy
Lamson Institute
San Antonio, TX12-2025
High School Diploma -
William Howard Taft
San Antonio, TX06-2008
Skills
- Blood collection
- Customer service
- Team collaboration
- Patient care
- Decision-making
- Calm under pressure
- Friendly, positive attitude
- Multitasking Abilities
- Leadership
Timeline
manager
mcdonalds
05.2022 - Current
mcdonalds
Mcdonalds
01.2011 - 01.2017
Certified Phlebotomy Technician - Phlebotomy
Lamson Institute
High School Diploma -
William Howard Taft