Greer Foundation Pro Bono Marathon; BCBSLA + Taproot Foundation
01.2024 - 08.2025
Evaluated HR technology needs and recommended Workday, aligning solution with organizational goals.
Gathered business requirements and analyzed workflows to present tailored system recommendations.
Supported nonprofits in identifying system interdependencies and data needs for successful implementation.
Stop Loss Analyst
Blue Cross Blue Shield of Louisiana
11.2021 - 08.2025
Managed stop loss marketing and RFPs for 90+ renewal and new business groups annually, driving a 6% increase in self-funded book of business.
Performed detailed data validation and produced underwriting reports using actuarial tools to support pricing and risk management.
Collaborated with brokers, consultants, carriers, and internal teams to produce accurate and compliant proposals, enhancing competitiveness.
Ensured regulatory compliance and confidentiality while consistently meeting tight deadlines.
Human Resources / General Education / Computer Applications Instructor
Baton Rouge School of Computers
10.2017 - 07.2021
Facilitated HR and General Education classes to enhance student understanding and engagement
Delivered job readiness coaching, supporting students in crafting resumes, conducting job searches, and preparing for interviews.
Developed curriculum for computer literacy courses at Baton Rouge School of Computers.
Delivered engaging lectures on software applications and programming fundamentals.
Facilitated hands-on workshops to enhance student technical skills and knowledge.
BRCC Westside Site Administrator
Baton Rouge Community College - EDWS
09.2013 - 12.2014
Supervised 18 faculty and 1 coordinator as campus administrator, managing NCCER craft training programs for high school and adult learners across multiple trades to enhance skill development.
Recruited, hired, trained, and certified new faculty as NCCER Craft Instructors; NCCER Master Trainer.
Managed HR functions, including recruiting, scheduling, payroll, and evaluation, ensuring efficient operations and compliance.
Secured $45,000 grant from Dow Chemical to launch Women in Welding Program, training 50 women.
Increased enrollment from 75 to 212 students in one year.
Cleared credential backlog and implemented new tracking system to streamline documentation processes.
Partnered with Iberville Parish School System to enroll 58 students in Jump Start programs.
Certified Advanced Facilitator - Adjunct Faculty
University of Phoenix
01.2001 - 08.2014
Facilitated graduate and undergraduate courses in business, management, ethics, strategic planning, organizational behavior, communications, and leadership, enhancing student understanding and engagement.
Taught general studies, critical thinking, and new student orientation courses, fostering foundational skills for academic success.
Recognized as Faculty of the Year in 2006 for exceptional teaching performance.
Selected as one of 5 faculty to teach orientation and study skills to all new students, contributing to their smooth transition and integration into the academic environment.
Earned Advanced Facilitator certification requiring 10+ years of experience and specialized training.
Business Development Director
Baton Rouge Community College - EDWS
09.2012 - 09.2013
Engaged with 100 executives across 7-parish region to promote workforce solutions, increasing visibility and opportunities for collaboration.
Utilized Salesforce for relationship management, enhancing lead tracking and facilitating business development.
Conducted corporate needs assessments and consulted on leadership, organizational development, and talent management to align strategies with corporate goals.
Obtained six IWTP grants to support workforce development initiatives. and 4 new training contracts totaling over $1M.
Campus College Chair
University of Phoenix - Baton Rouge Campus
04.2011 - 09.2012
Recruited, assessed, certified, mentored, and evaluated 50 faculty members while supervising 5 Lead Faculty Chairs to strengthen academic leadership.
Represented Dean in oversight of 17 academic programs serving 500+ students.
Facilitated HLC Accreditation Reaffirmation process, ensuring compliance and quality standards.
Established Delta Mu Delta Business Honor Society chapter at university.
Education & Outreach Coordinator 4
Louisiana State University - Cain Center for STEM Literacy
03.2007 - 03.2008
Developed, implemented, and assessed STEM outreach initiatives to enhance community engagement.
Coordinated workshops, seminars, lectures, and school tours to promote educational programs and increase participation.
Managed Engineering Summer Camp for 100 Daisy and Brownie Girl Scouts, fostering interest in STEM fields among young girls.
Executive Staff Officer
Louisiana Office of Financial Institutions
05.2005 - 03.2007
Supported Commissioner by drafting correspondence, managing calendar, scheduling meetings, arranging travel, and preparing expense reports to ensure smooth operations.
Served as public relations officer by drafting press releases, managing external communications, and maintaining agency website for accuracy and relevance.
Conducted quarterly safety audits to ensure building compliance and safety standards.
Recruited, hired, trained, and supervised agency student workers to enhance team capabilities and support agency objectives.
Assistant to the Executive Director
LSU Pennington Biomedical Research Center
11.2002 - 03.2005
Led Strategic Planning Steering Committee to develop and implement updated Strategic Plan.
Coordinated budgets and prepared comprehensive reports to inform decision-making.
Created content for Annual Scientific Report to effectively communicate key findings.
Director of Community Education
Baton Rouge Community College - Workforce, Corporate & Continuing Education
07.2000 - 03.2002
Established and led Community Education unit, creating signature programs such as Senior Academy for 100 older adults and College for Kids entertainment technology camps, enhancing community access to educational opportunities.
Oversaw student recruitment, course development, scheduling, budgeting, marketing, and faculty hiring, ensuring alignment with community needs and educational standards.
Oversaw student recruitment, course development and scheduling, budgeting, marketing, and faculty hiring and compensation.
Coordinated and facilitated industry forums, alliances, and community meetings to enhance engagement and foster collaboration among stakeholders.
Assistant to Human Resources Director
Baton Rouge Community College - Human Resources Department
05.1999 - 07.2000
Coordinated job postings, screened candidates, scheduled interviews, and recommended hires to align talent acquisition with organizational needs.
Executed recruiting, interviewing, onboarding, and benefits administration to support HR functions and enhance employee experience.
Developed employment application and contributed to HR policy and handbook to ensure compliance and clarity for employees.
Education
Ph.D. - Human Resource Education & Workforce Development