Lisa McLendon
Tampa,FL
Summary
Skilled Patient Care Technician with a proven track record at Tampa Bay Endoscopy Center, adept in vital signs monitoring and infection control standards. Demonstrates exceptional patient observation and compassion, enhancing patient satisfaction. Streamlined healthcare workflows, significantly improving efficiency. Expert in EKG interpretation and IV insertion, committed to elevating patient care quality.
Overview
25
25
years of professional experience
Work History
Patient Care Technician
Tampa Bay Endoscopy Center
03.2007 - 09.2017
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Collected and transported specimens to prepare for lab testing.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
- Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Patient Care Technician
Gambro Healthcare
06.1999 - 06.2006
- Worked with patients with kidney failure. Hook them up to a machine to be dialyzed. Did Vitals. I also was Responsible for all Inventory in the clinic, which had to be done every day, on Fridays I did a weekly inventory and at the end of the month, I had to do a monthly inventory.
Rental Agent
Dollar Rent a Car
01.1993 - 06.1996
- Assisted clients with understanding complex lease agreements, answering questions and clarifying concerns.
- Collected rent and security deposits to provide timely payments to property owners.
- Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
- Managed move-in/move-out processes efficiently, ensuring smooth transitions for both tenants and property owners.
- Streamlined the rental application process for efficiency, reducing processing time and improving client experience.
- Screened customers by checking credit, employment and rental history to protect property owner investments.
- Increased customer satisfaction by providing personalized rental suggestions based on client needs and preferences.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Placed sales calls and handled sales for incoming customer calls.
Education
Leto High School
Tampa, FL08.1993
Skills
- Vital signs monitoring
- Patient Observation
- Blood Glucose Testing
- Infection control standards
- Blood Glucose Monitoring
- Catheter Care
- Specimen Collection
- EKG Interpretation
- Infection prevention
- IV Insertion
Timeline
Patient Care Technician
Tampa Bay Endoscopy Center
03.2007 - 09.2017
Patient Care Technician
Gambro Healthcare
06.1999 - 06.2006
Rental Agent
Dollar Rent a Car
01.1993 - 06.1996
Leto High School
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