Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa M. Doering

Boca Raton,Florida

Summary

Sales operations director specializing in aligning strategic workforce planning with revenue goals of $3.5M–$10M+. Demonstrated success in leading teams through restructuring, enhancing performance tracking, and stabilizing operations during periods of rapid change.

Overview

28
28
years of professional experience

Work History

Director of Sales Operations

Zschool
Fort Lauderdale, Florida
01.2018 - Current

Developed strategies and processes that enabled sales team to consistently achieve revenue goals.

Partnered with COO and program leadership to align workforce planning and execution with revenue targets ($3.5m–$10m+).

  • Applied KPI frameworks and performance tracking to assess sales team performance and drive improvements.
  • During multiple restructuring efforts, directed 22–40 program managers and sales support staff to maintain data integrity and smooth daily operations, including coaching, training, and recruiting.
  • Stabilized sales operations during rapid change while supporting continuous program launches and evolving business models.
  • Worked with COO to redesign workforce structure and role alignment for stronger fit with revenue generation and organizational priorities.
  • Managed operational infrastructure across CRM systems, enhancing scalability and reporting capabilities.
  • Directed sales operations for recruiting, program management, and sales support teams of 22–40 members.

Program Director Rutger's University/Zschool

Zschool
Fort Lauderdale, Florida
01.2018 - 10.2019

Facilitated university and corporate partnerships to enhance executive education delivery.

  • Collaborated with faculty to ensure successful classes and enhance advisory member experiences.
  • Assisted with planning and coordination for in-person classes and board meetings nationwide, strengthening leadership development efforts.
  • Maintained high class attendance through proactive relationship management and engagement with industry leaders.
  • Achieved class enrollment goals by implementing targeted outreach and promotion strategies. by tracking quotas and supporting full registration.
  • Built relationships through phone interviews, follow-up, and in-person communication during travel for classes and board meetings.

Sales representative

Market Tech Media
Fort Lauderdale, Florida
01.2012 - 12.2017
  • Presented tailored advertising solutions to large and medium-sized local businesses, enhancing daily sales activities.
  • Generated new advertising business through cold calling, referral follow-up, and competitive sales presentations.
  • Sold advertising space, contributing to revenue growth for national grocery store media network at Market Tech Media Corporation.

Internet sales

Yellowbook
Boca Raton, Florida
01.2006 - 01.2011
  • Sold various internet products through online platforms, including pay-per-click, search engine optimization, websites, banners, and links.
  • Developed and maintained advertising sales for Yellowbook print and internet products, driving revenue growth.
  • Performed extensive cold calling to generate new business leads to acquire new business accounts, expanding client base.
  • Managed and grew existing accounts through regular follow-up and support, enhancing client satisfaction.
  • Consistently met and exceeded sales quotas and goals.

Responsible for maintaining and generating advertising sales

Trader Publishing Media
01.1999 - 01.2006
  • Drove revenue growth and sales volume for assigned accounts through strategic account management.
  • Facilitated advertising sales for local newspaper across automobile, boat, and internet listings, contributing to overall revenue growth.
  • Assessed customer needs and market position to inform weekly ad layout updates, enhancing ad effectiveness.
  • Maintained up-to-date knowledge of industry trends and products of multiple related audience segments and related audience segments.
  • Covered territory of automobile and boat dealers in Delray Beach.
  • Managed territory with annual revenue of 500K and a 5% annual increase.
  • Earned Circle of Excellence awards each year for performance.

Education

AA - Communications

Broward Community College
Davie, Florida

Skills

  • Sales operations strategy
  • CRM proficiency
  • Pipeline management
  • Revenue strategies
  • Revenue growth
  • Performance tracking
  • Sales process optimization
  • Talent acquisition strategy
  • Team leadership skills
  • Problem-solving
  • Product launch planning
  • Effective communication
  • Needs assessment
  • Sales leadership

Timeline

Director of Sales Operations

Zschool
01.2018 - Current

Program Director Rutger's University/Zschool

Zschool
01.2018 - 10.2019

Sales representative

Market Tech Media
01.2012 - 12.2017

Internet sales

Yellowbook
01.2006 - 01.2011

Responsible for maintaining and generating advertising sales

Trader Publishing Media
01.1999 - 01.2006

AA - Communications

Broward Community College
Lisa M. Doering