Lisa Miles
Huntington Beach,CA
Summary
Accomplished VP for Store Operations at Xpress Car Wash Management, LLC, with a proven track record in operations management and organizational development. Excelled in driving digital transformation and fostering a high-performance culture, significantly enhancing business growth. Skilled in corporate communications and building lasting client relationships, demonstrated at New West Properties, LLC as well can vendors for Express Car Washes.
Overview
19
19
years of professional experience
Work History
VP for Store Operations
Xpress Car Wash Management, LLC
Newport Beach, CA
03.2012 - 01.2023
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Cultivated a high-performance culture within the organization by setting clear expectations for employees at all levels, providing regular feedback, and recognizing achievement.
Sales Manager
New West Properties, LLC
Newport Beach
03.2004 - 03.2013
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Education
GED -
Marina High School
Huntington Beach, CA06.1999
Skills
- Organizational Development
- Operations Management
- Corporate Communications
- Digital Transformation
Timeline
VP for Store Operations
Xpress Car Wash Management, LLC
03.2012 - 01.2023
Sales Manager
New West Properties, LLC
03.2004 - 03.2013
GED -
Marina High School