Lisa Miller
Media,PA
Summary
Leader in Diabetes Education, Strategy, and Communication. Strategic, multi-faceted, results-driven, and a compassionate-passionate educator with 25+ years’ experience in the nonprofit, healthcare and pharmaceutical field. Consistent track record of identifying organizational needs as well as the needs of the patient and the ability to implement change management initiatives. Consistently leveraging strong expertise in education, training, and mentoring to successfully facilitate significant and sustainable improvements in processes and individual growth. A Team Leader with outstanding communication and interpersonal skills. A Team Leader with a history of creating a culture of continuous improvement and clinical excellence.
Overview
20
20
years of professional experience
Work History
Diabetes Educator, Technology Coordinator
Main Line Health System
Media, PA
11.2023 - Current
- Improved patient outcomes by developing personalized diabetes education plans tailored to individual needs.
- Enhanced community awareness of diabetes prevention and management through public presentations and workshops.
- Consulted with physicians to develop comprehensive care plans for patients with diabetes, resulting in better overall health.
- Evaluated patient progress and adjusted education strategies as needed, ensuring continued growth in self-management skills.
Team Lead, Diabetes Care and Education Specialist
The Children’s Hospital of Philadelphia
01.2017 - Current
- Partner with senior medical staff and executives on the Diabetes Executive Committee to develop and implement overarching strategies the drive improvements across the division
- Conduct talent interviews
- Provide broad direction and oversight of the CDE team including coaching and mentoring
- Partner with outside field representatives for successful integration of change and acquisition of specialized knowledge and skills
- Train patients and families in variety of medical devices, including continuous glucose monitors and insulin pumps and advanced auto insulin device pumps
- Educate patients and families how to manage diabetes, make intricate dose changes, understand insulin and other therapeutic diabetes medicines
- Conduct wide-ranging clinical and technical trainings for patients and families with both Type 1 and Type 2 diabetes
- Conduct comprehensive data analysis of patient medical management
- Cultivate a culture of team work and trust between the families and the medical support team
- Maintain current certification in pump trainings and CGM across pertinent device companies
- Counsel and motivate Type 2 families to continue to reach their carb goals, lifestyle changes and how best to integrate medicine designed to promote weight loss while keeping weight neutral communication, discouraging negative self-images and positive end goals
- Involve the whole family and work to gradually change the family's physical activity and eating habits.
Clinical Educator
VMSBiomarketing/Publicis
01.2014 - 01.2017
- Clinical educator to the Astra Zeneca sales teams across multiple territories
- Developed, maintained, and assisted in leveraging relationships with medical offices and staff
- Explain and educate both staff and their patients on the GLP1 medication and device while also helping to anticipate the needs of the offices and patients
- Developed strategies to engage healthcare providers and increase the use of the education and maintaining support and clinical care for their patients
- Engage patients in offices and continued phone support for up to three months to improve medical adherence and to teach skills that help patients choose and maintain healthy lifestyles
- Taught and modeled healthy and positive attitudes toward food and physical activity without emphasizing body weight.
Dietitian and Certified Diabetes Educator
Mainline Health Hospital System
01.2004 - 01.2014
Education
B.S -
Drexel University
Skills
- Team Building
- Team Leadership
- Coaching
- Strong Communication
- Critical Thinking
- Training
- Counseling
- Detail, action, results oriented
Timeline
Diabetes Educator, Technology Coordinator
Main Line Health System
11.2023 - Current
Team Lead, Diabetes Care and Education Specialist
The Children’s Hospital of Philadelphia
01.2017 - Current
Clinical Educator
VMSBiomarketing/Publicis
01.2014 - 01.2017
Dietitian and Certified Diabetes Educator
Mainline Health Hospital System
01.2004 - 01.2014
B.S -
Drexel University