Lisa Mitchell
Oakland,CA
Summary
Versatile team member offering over 20 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to a growing company.
Experienced sales and service professional experienced in environments. Multitasking in fast-paced environments to provide information, sell tickets, and document changes with accuracy and speed.
Overview
15
15
years of professional experience
Work History
Ticket Agent/Deck Hand
Golden Gate Ferry
11.2022 - Current
- Assisted customers with ticket purchases and travel inquiries.
- Managed queue flow to ensure timely service for all passengers.
- Resolved customer concerns and complaints with professionalism.
- Processed cash and credit transactions accurately and efficiently.
Deck Hand
Blue and Gold Fleet
Alameda, California
11.2022 - Current
- Operated vessels safely across water routes for passenger transport.
- Supported crew members during safety drills to ensure preparedness. in emergency drills and safety procedures.
- Maintained cleanliness and organization of deck areas and equipment.
- Communicated effectively with passengers regarding safety guidelines and schedules.
Merchandising Associate
Saks Fifth Avenue
11.2015 - 10.2024
- Monitored inventory changes and ordered stock replenishments to align with customer demand
- Cultivated customer relationships, contributing to a 10% increase in sales
- Managed merchandise displays to enhance customer engagement and drive sales.
- Collaborated with the buying team to select seasonal product assortments.
- Analyzed sales data to identify trends and adjust inventory levels accordingly.
Assitant Property Manager
Clat Property Management
03.2012 - 11.2014
- Maintained accurate records of resident and tenant correspondence to ensure timely responses and effective communication
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts, managed up tp 50 calls per day
- Assisted property manager in daily operations and tenant communications.
- Coordinated maintenance requests and scheduled repairs for various properties.
- Managed lease agreements, ensuring compliance with company policies and regulations.
Education
Cosmetology Licenses -
GEBBCA Barbers And Cosmetology
Oakland, CAHigh School Diploma -
Oakland High School
Oakland, CASkills
- Client relations specialist
- Focused on customer satisfaction
- Ticketing systems
- Cash handling
- Customer inquiries
- Client Records Management
- Team management Skilled multi-tasked Deadline-oriented
Timeline
Ticket Agent/Deck Hand
Golden Gate Ferry
11.2022 - Current
Deck Hand
Blue and Gold Fleet
11.2022 - Current
Merchandising Associate
Saks Fifth Avenue
11.2015 - 10.2024
Assitant Property Manager
Clat Property Management
03.2012 - 11.2014
Cosmetology Licenses -
GEBBCA Barbers And Cosmetology
High School Diploma -
Oakland High School