Summary
Overview
Work History
Education
Skills
Certification
Dance classes, drumming, music venues, travel and creating memories with family & friends
Work Availability
Quote
Timeline
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Lisa Montague

Lisa Montague

Water-Based Fire Sprinkler Inspection Manager
Fresno,United States

Summary

My background includes extensive experience in various fields including retail and fire sprinkler construction. Over the years of employment, I have become extremely skilled in multiple areas of fire protection contracting. Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation, estimating, customer service and management. Dedicated to training and mentoring top talent while cultivating a productive work culture.

Overview

27
27
years of professional experience
2
2
Certification

Work History

Inspection Manager

Fire Protection
11.2013 - Current
  • Defined clear targets and objectives and communicated to other team members.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
  • Recruited and developed employees for inspection, testing & maintenance (ITM) department.
  • Supervised staff of 4 personnel by implementing company policies, protocols, work rules and disciplinary action.
  • Encouraged departmental employees to present positive, exemplary image to customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained store equipment, printers and fax machines.
  • Communicated best practices among on-site and external personnel to align efforts and goals.
  • Supervised site investigations, reported issues and escalated those that required further assistance.
  • Performed supplier risk evaluations and supported regulatory inspections.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Team Lead

Target
Fresno CA, United States
08.1991 - 06.2009
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Tracked receipts, employee hours and inventory movements.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Reported on updates to project specifications and progress.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Reviewed project specifications and drawings prior to assembling complex components to better understand assignments and expected deadlines.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.

Education

No Degree - ITM Inspector Development Program

American Fire Sprinkler Association
Dallas, TX

BBA - Business Administration and Management

University of Phoenix
Fresno, CA
06.2011

Skills

  • Strategic planning
  • Staff Management
  • Business administration
  • Sales and marketing
  • Negotiation
  • Teambuilding
  • Training and Development
  • Teamwork and Collaboration
  • Analytical and Critical Thinking
  • Flexible and Adaptable
  • Interpersonal Communication
  • Data Entry

Certification

NICET ll

OSHA 30

Dance classes, drumming, music venues, travel and creating memories with family & friends

I am currently taking salsa, line dance, belly dance and Arabic drumming classes. I also enjoy attending live music events of different genres with my family and friends.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky

Timeline

Inspection Manager

Fire Protection
11.2013 - Current

Team Lead

Target
08.1991 - 06.2009

No Degree - ITM Inspector Development Program

American Fire Sprinkler Association

BBA - Business Administration and Management

University of Phoenix

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Lisa MontagueWater-Based Fire Sprinkler Inspection Manager