Lisa Montenegro
Bonney Lake
Summary
Results-driven specialist with a proven track record in leadership, planning, and problem-solving. Extensive experience in delivering high-quality work with exceptional attention to detail. Strong work ethic and commitment to achieving organizational goals.
Overview
18
18
years of professional experience
Work History
Teeth Whitening Specialist
Self-employeed
Bonney Lake
01.2020 - Current
- Executed teeth whitening procedures to enhance patient smiles.
- Delivered exceptional customer service to guests throughout their visits.
- Educated patients on postoperative care.
- Managed inventory by ordering supplies essential for daily operations.
Server
Red Robin
Bonney Lake
02.2018 - 03.2019
- Accurately processed customer orders and ensured timely delivery of food.
- Handled monetary transactions in compliance with company cash handling procedures.
- Addressed guest inquiries and complaints professionally to enhance satisfaction.
- Delivered food orders promptly while maintaining courteous service.
- Ensured guests received efficient and respectful service during dining experiences.
- Conducted thorough checks on food items before serving to guarantee quality.
- Effectively communicated customer allergies and special requests to kitchen staff.
Server Trainer
IHOP
Yuba City
11.2007 - 11.2017
- Streamlined training operations by identifying process improvement opportunities.
- Delivered one-on-one support to facilitate achievement of training objectives.
- Processed customer orders accurately and promptly.
- Managed cash transactions in compliance with company cash handling procedures.
- Addressed guest inquiries and complaints efficiently and professionally.
- Ensured courteous and swift service for all guests.
- Recorded orders accurately using cash register and point-of-sale system.
Education
Masters in Esthetics - Advanced Esthetics
Washington Laser Institute
Federal Way, WA12-2024
Licensed Esthetician - Esthetics
Evergreen Beauty College
Renton, WA04-2022
Certificate - Medical Assistant
Institute of Technology
Redding, CA01-2016
Skills
- Advanced facial techniques
- Chemical peel application
- Microdermabrasion expertise
- Customer service and support
- Inventory management
- Time management
- Team collaboration
- Patient education
- Teamwork
- Conflict resolution
- Multitasking
- Self motivation
- Experience in leadership
References
References available upon request.
Timeline
Teeth Whitening Specialist
Self-employeed
01.2020 - Current
Server
Red Robin
02.2018 - 03.2019
Server Trainer
IHOP
11.2007 - 11.2017
Masters in Esthetics - Advanced Esthetics
Washington Laser Institute
Licensed Esthetician - Esthetics
Evergreen Beauty College
Certificate - Medical Assistant
Institute of Technology
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