Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tabitha Chapman

Rosamond,CA

Summary

Dynamic professional with extensive experience in customer relations and problem-solving, previously at McDonald's. Proven ability to enhance client satisfaction through effective communication and analytical thinking. Skilled in documentation management and cosmetic services, including teeth whitening and cosmetology, delivering exceptional results and fostering positive client experiences.

Overview

18
18
years of professional experience

Work History

Teeth Whitening Specialist

Self Employed Services
Rosamond, CA
04.2021 - Current

Teeth Whitening and Tooth Gem Technician provides cosmetic services to enhance smiles, including applying safe, peroxide-based whitening treatments and bonding jewelry to teeth. Responsibilities include client consultation, maintaining strict sterilization protocols and managing bookings.

Cosmetologist

Self Employed Services
Rosamond, CA
02.2011 - Current

Provides comprehensive hair, skin, and nail services, including cutting, styling, coloring, facials, and makeup application

Assistant Manager

McDonald’s
Lancaster, CA
10.2012 - 02.2025

Supporting a general manager by overseeing daily operations, supervising staff, handling customer issues, managing schedules, training new hires, ensuring policy compliance, and helping with budgets and strategy, acting as a key link between leadership and the team to maintain efficiency and service quality. Task delegation, performance monitoring, resolving conflicts, and supporting business goals, requiring strong leadership, communication, and problem-solving skills

.

Medical Biller and Coder

A Caring Mind Inc.
Lancaster
08.2020 - 02.2021

Responsible for organizing patient medical costs and sending invoices to collect payment from patients and their insurers. Patient scheduling, handling billing and insurance claims, updating medical records, and acting as the primary contact for patients and staff. They ensure smooth, efficient office operations, often acting as the first point of contact, requiring strong organizational and communication skills.

Team Member

Taco Bell
Palmdale, CA
10.2007 - 05.2008

Serves as the frontline representative, responsible for delivering friendly, fast customer service in the dining room or drive-thru. They take orders, process payments, prepare food to safety standards, and maintain restaurant cleanliness. Operating the POS system, ensuring order accuracy, and working in a fast-paced environment.

Education

Certificate - Cosmology

Lancaster Beauty School
Lancaster, CA
02.2010

Certificate - Medical Billing And Coding

University of Antelope Valley
Lancaster, CA
06.2020

High School Diploma -

S.C.I.E.S Independent Study
Lancaster, CA
01.2007

Skills

  • Customer relations
  • Expert problem solving
  • Analytical thinking
  • Documentation management

Timeline

Teeth Whitening Specialist

Self Employed Services
04.2021 - Current

Medical Biller and Coder

A Caring Mind Inc.
08.2020 - 02.2021

Assistant Manager

McDonald’s
10.2012 - 02.2025

Cosmetologist

Self Employed Services
02.2011 - Current

Team Member

Taco Bell
10.2007 - 05.2008

Certificate - Cosmology

Lancaster Beauty School

Certificate - Medical Billing And Coding

University of Antelope Valley

High School Diploma -

S.C.I.E.S Independent Study
Tabitha Chapman