Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Montoya

Albuquerque,US

Summary

Knowledgeable Clinical Device Specialist/ technician with solid background in device management, rhythm analysis, patient care, and technical support. Proven track record in ensuring device functionality, troubleshooting, and safety issues effectively. Demonstrated proficiency in problem-solving and technical communication.

Overview

27
27
years of professional experience

Work History

Senior Clinical Device Specialist /Technician

New Mexico Heart Institute
02.2009 - 10.2024
  • Lead clinical device specialist responsible for Interrogating, trouble shooting, and reprogramming of all pacemakers/ICDs/ILRs with manufacturers including Abbott, Medtronic, Biotronik, and Boston scientific. Maintaining high standards of quality control and assurance, ensuring accurate and reliable diagnostic findings.
  • Enhanced patient care and safety by providing timely and accurate test results to clinicians for informed decision making.
  • Specialized in echo guided CRT and treadmill optimizations.
  • Collaborated with Electrophysiologists to develop and maintain device programming protocols and guidelines for complex clinical cases, ensuring improved patient safety and clinical outcomes.
  • Mentored and trained new hires, fostering a culture of continuous learning and professional development while improving team proficiency in device operations.
  • Streamlined workflow processes for increased efficiency in the device clinic, reducing turnaround times for critical in office and remote transmission findings.

Clinical Device Specialist

Abbott
10.2019 - 10.2021

Interrogation , trouble shooting , and reprogramming of pacemakers, ICDs, ILR for various clinics, and hospitals throughout New Mexico.

Orthopedics Technician

New Mexico Orthopedics
02.1999 - 02.2003
  • Set up orthopedic fracture tables for casting procedures and applied variety of plaster and fiberglass casting, splints, braces, soft goods and skin and skeletal traction.
  • Prevented complications by closely monitoring patients'' conditions after surgery or injury, reporting any changes or concerns to supervising physician immediately.

Cardiac Rehab Monitor Technician/manager

New Heart Cardiac Rehabilitation
02.1998 - 02.2003
  • Responsible for monitoring telemetry and vital signs during patient exercise sessions.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Over saw medical billing , coding , and processing of claims. Payment posting and resolution of patient accounts.


Education

Medical Assisting - RMA, CCMA -

Franklin Medical College
Albuquerque, New Mexico

CRAT -

Cardiovascular Credentialing International
Raleigh, North Carolina

High School Diploma -

Rio Grande High School
Albuquerque, NM
1992

Skills

  • Clinical Judgment /Critical thinking
  • Implantable Medical Device Reporting
  • Pre- and post-surgical care/education
  • Customer Support
  • Diagnostic Tools
  • Problem Resolution
  • Multi tasking
  • Policy and program development
  • Staff Coaching
  • Process improvement
  • EMR and device software knowledge

Timeline

Clinical Device Specialist

Abbott
10.2019 - 10.2021

Senior Clinical Device Specialist /Technician

New Mexico Heart Institute
02.2009 - 10.2024

Orthopedics Technician

New Mexico Orthopedics
02.1999 - 02.2003

Cardiac Rehab Monitor Technician/manager

New Heart Cardiac Rehabilitation
02.1998 - 02.2003

Medical Assisting - RMA, CCMA -

Franklin Medical College

CRAT -

Cardiovascular Credentialing International

High School Diploma -

Rio Grande High School
Lisa Montoya