Lisa Moody

Open and close the store, oversee front end operations, ship UPS packages, sell WDFW fishing and hunting licenses, purchase feed and animal bedding supplies, mix paint, cut keys and provide high level customer service.

• Upholds a strong company culture focused on high level personalized customer service, and employee collaboration.
• Maximized performance by monitoring daily activities and mentoring team members.

Open & close the store, supervising staff and providing high level personalized customer service. Custom match paint and duplicate keys. Purchased 850K of hardware and 140K of pet supplies annually. Warehouse operations manager planning and scheduling deliveries, merchandise organization, accurate pricing, and inventory control.

• Managed daily operations, ensuring efficiency and quality standards across all departments.
• Implemented process improvements that enhanced customer service response times and satisfaction levels.
• Developed strategic plans to optimize inventory management and reduce operational costs effectively.
• Coordinated cross-functional teams to align objectives with organizational goals, driving overall performance improvement.
• Analyzed sales data to identify trends, informing decision-making for product placement and marketing strategies.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Maximized performance by monitoring daily activities and mentoring team members.
• Controlled costs to keep business operating within budget and increase profits.
• Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Established team priorities, maintained schedules and monitored performance.
• Trained junior buyers on best practices in procurement and supplier evaluation.
• Maintained complete documentation and records of all purchasing activities.
• Maintained key item stock levels and wrote or expedited purchase orders.
• Forecasted purchasing trends and improved merchandising strategies.
• Computed and created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
• Maintained a comprehensive database of supplier information, including contact details, capabilities, pricing structures, and lead times.
• Placed orders for merchandise consistent with quality, quantity and other specification requirements.
• Researched and identified new suppliers and vendors.
• Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties.