Lisa Moore

• Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
• Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
• Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
• Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
• Trained and assisted new kitchen staff members.
• Followed orders from head chef to establish productive and timely preparation of meals.
• Controlled food cost and waste by selecting and using correct ingredients and amounts.
• Addressed and resolved customer complaints to increase trust and satisfaction.
• Identified inefficiencies leading to improved productivity.
• Kept kitchen clean and organized by performing daily maintenance tasks.
• Maintained food safety and sanitation standards.
• Followed strict standards for food handling and safety, minimizing risks to customers.
• Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
• Managed opening and closing shift kitchen tasks.
• Prepared and served various food items in fast-paced environment.
• Coordinated checklists to keep kitchen clean, stocked and sanitary.
• Measured and mixed ingredients according to precise recipes for best results.
• Measured, weighed and mixed appropriate ingredients according to recipe directions.
• Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
• Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
• Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
• Maintained well-stocked stations with supplies and spices for maximum productivity.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Communicated closely with servers to fully understand special orders for customers.
• Seasoned and cooked food according to recipes or personal judgment and experience.

• Maintained and distributed information for functions and events.
• Worked under pressure and met deadlines while maintaining composure in difficult situations.
• Drove excellent guest service for events and conducted evaluations after completion.
• Greeted customers with smile and provided friendly, knowledgeable service.
• Sold admission, processed payments and issued tickets.
• Provided customer service by selling tickets and merchandise, answering questions and distributing programs.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.

I currently have a home bakery where I bake items twice a month to take to local Farmer's Markets. I also take special orders for clients, and deliver them on due dates.

I also help with large event planning, budgeting, setting up, tearing down, and working live auctions/ raffles sales during the events. I also have hosted large fundraiser for local non-profit organizations.

• Managed day-to-day business operations
• Consulted with customers to assess needs and propose optimal solutions
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers

• Prepared annual budgets and monitored financial objectives.
• Completed store operational requirements.
• Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
• Kept all building areas and equipment functional and well-organized to promote business performance.
• Capitalized on social media platforms to increase market awareness and recruit sales agents.
• Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
• Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.

• Swept hard surface floors using broom or push broom dust mop.
• Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
• Damp-mopped hard floors to clean and remove residue or spillage.
• Sanitized break area kitchen counters, tables and sinks.
• Dusted surfaces, ledges, fixtures and furniture.
• Cleaned and sanitized drinking fountains.
• Wiped light switches, switch plates, door knobs, door frames and door jambs.
• Hand-cleaned telephones, door knobs, and remote controls.
• Polished stainless steel fixtures and furniture details.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
• Kept building spaces premises clean inside and outside.
• Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
• Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
• Checked in and stocked inventory throughout facility.
• Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
• Moved furniture for cleaning and set up for special events.
• Operated compactors and balers to discard cardboard boxes and trash.

• Maintained patient confidence by keeping patient records information confidential.
• Processed medical records requests from outside providers according to facility, state and federal law.
• Maintained patient records in compliance with security regulations.
• Uploaded physician progress notes, history and physicals into electronic medical records.
• Reviewed charts and flagged incomplete or inaccurate information.
• Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
• Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
• Maintained accuracy, completeness and security for medical records and health information.
• Reviewed medical records for completeness and filed records in alphabetic and numeric order.
• Followed exact procedures for handling transfers and other releases of medical records.
• Accurately pulled patient records for upcoming appointments and procedures, typically within [Number]-hour period.
• Supported smooth admission and discharge processes by handling associated documents.

Duties also included answering phones, making appointments, checking patients in, making copies of IDs and insurance cards.

• Answered multi-line phone system and greeted callers enthusiastically.
• Scheduled appointments and conducted follow-up calls to clients.
• Maintained office supplies inventory by checking stock and ordering new supplies.
• Provided clerical support to company employees by copying, faxing and filing documents.
• Completed accurate daily report documents, memos and invoices.
• Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
• Recorded expenses and maintained accounting records.
• Entered data into [Software] system and updated customer contacts with information to keep records current.
• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
• Recorded daily financial transactions using Quickbooks and handled payments of accounts.
• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.

• Controlled expenses by receiving, processing, verifying and reconciling invoices.
• Matched purchase orders with invoices and recorded necessary information.
• Sorted financial documents, coded accounting entries for data processing and posted daily receipts and payments.
• Performed data entry, paper filing, electronic archiving and used 10‐key and other machines and equipment to support office efficiency.
• Filed invoices with processed checks to maintain orderly accounting filing system.

Other duties included answering the phones, transferring calls, taking detailed messages, adding up monthly sales by receipt copies making sure they matched with monthly printed reports, adding up the pounds of each major feed sold each month making sure it matched printed reports, and filing the monthly receipts and reports. I also assisted the bookkeeper from time to time with her daily tasks such as adding up hours worked for employees for payroll purposes.