Lisa Moseley
St Louis,MO
Summary
Experienced program and operations leader with a strong background in resident services, compliance reporting, policy development, and team supervision. Known for improving services, supporting staff, and maintaining organized, compliant operations.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Program Specialist/Children
Lydia's House, Inc.
St. Louis, MT
12.2024 - Current
- Supported resident intake and program enrollment for Lydia's House Support Services.
- Scheduled appointments and maintained calendars for staff and residents.
- Worked with staff to address resident needs and service questions.
- Suggested ways to improve program initiatives and daily operations.
Licensed Nursing Home Administrator
Baptist Home and Healthcare Ministries
Chillicothe, Missouri
11.2022 - 08.2024
- Recruited, trained, mentored, evaluated, coached, and managed staff members to ensure success in achieving their goals.
- Provided oversight of all departments to ensure compliance with established policies and procedures.
- Ensured legal compliance by staying abreast of relevant laws, regulations, standards, guidelines.
- Assisted in developing budgets for each departmental unit within the organization.
- Recommended appropriate staffing techniques to meet demands and manage costs.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
Social Service Director/Assistant Administrator
Baptist Homes and Healthcare Minsitries
Chillicothe, Missouri
04.2018 - 11.2022
- Coordinate case reviews, referrals, and service plans across care teams.
- Oversee crisis response, client escalations, and emergency service coordination.
- Coordinated with other departments to ensure efficient delivery of services.
- Ensured compliance with all state regulations concerning social service programs.
- Kept accurate records of client information and program progress regarding client information, program progress.
Program Director
Lydia's House, Inc.
St. Louis, MT
08.2005 - 12.2017
- Oversaw resident services, including intake, advocacy, and crisis support.
- Coordinated staff schedules, supervision, and daily program operations.
- Developed service plans with case managers and support teams.
- Created and implemented new policies and procedures for the program.
- Initiated and set goals for programs according to strategic objectives of organization.
- Maintained communication with clients throughout their involvement in the program.
- Collaborated with external partners to leverage resources for the program's success.
Education
Master of Arts - Religious Education
Midwestern Baptist Theological Seminary
Kansas City, MO05-1992
Bachelor of Science - Social Work
Southern Illinois University, Edwardsville
Edwardsville, IL05-1990
Skills
- Intake coordination
- Program enrollment
- Calendar management
- Compliance reporting
- Policy development
- Resident services
Certification
- Licensed Nursing Home Administrator, Missouri 2022
Timeline
Program Specialist/Children
Lydia's House, Inc.
12.2024 - Current
Licensed Nursing Home Administrator
Baptist Home and Healthcare Ministries
11.2022 - 08.2024
Social Service Director/Assistant Administrator
Baptist Homes and Healthcare Minsitries
04.2018 - 11.2022
Program Director
Lydia's House, Inc.
08.2005 - 12.2017
Master of Arts - Religious Education
Midwestern Baptist Theological Seminary
Bachelor of Science - Social Work
Southern Illinois University, Edwardsville