Lisa M. Pace
Detroit
Summary
Experienced Medical Assistant specializing in patient care and EHR documentation. Demonstrated ability to multitask and prioritize effectively in high-pressure settings. Proficient in phlebotomy and fostering positive patient interactions, ensuring trust and reliability. Dedicated to improving patient outcomes through compassionate and proactive care.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Assistant
AIM Henry Ford Hospital
Detroit
02.2024 - Current
- Documented care provided during patient visits in EHR promptly.
- Monitored and responded to patient requests via phone, In Basket messaging, or My Chart efficiently.
- Prepared, administered, and documented parenteral, oral, and immunizations as directed by supervising provider.
- Facilitated patient discharge by providing caretaker details for follow-up visits.
- Escorted patients to examination rooms to ensure readiness for procedures and treatments.
- Entered lab, radiological, and pharmaceutical orders into EHR for provider approval.
ER Tech
Henry Ford Medical Center
Grosse Pointe
08.2018 - 01.2024
- Managed phone communications and supported clerical tasks to maintain efficient operations.
- Conducted EKGs, IV insertions, and phlebotomy procedures as directed.
- Assisted with orthopedic treatments, including bandage application and cast removal.
- Verified patient vital signs every four hours and prior to discharge.
- Coordinated supply orders to ensure availability of necessary materials.
- Prepared patient rooms by replenishing supplies and maintaining cleanliness.
- Executed additional assigned tasks to support team objectives.
Medical Assistant
Advantage Health Centers
Detroit
11.2015 - 08.2018
- Assisted doctors during examinations and procedures while escorting patients to exam rooms.
- Collected vital signs and medical histories to ensure accurate patient records.
- Prepared and stocked exam rooms to maintain a clean, organized environment.
- Facilitated surgical techniques and coordinated pathology samples for timely pickup.
- Managed prior authorization processes, callbacks, patient referrals, and medication refills.
- Administered injections and performed phlebotomy on in-house and homebound patients.
- Executed MCIR operations and vaccinations to enhance patient care.
Medical Assistant
WSUPG
Southfield
07.2013 - 08.2015
- Administered medications and treatments, ensuring patient readiness for examinations.
- Conducted various diagnostic tests including EKGs, urinalysis, and peak flow assessments.
- Assisted physicians with laboratory testing and minor surgical procedures.
- Scheduled patient appointments and managed electronic medical records efficiently.
- Supported OB/Pelvic Ultrasound, Endometrial Biopsy, and IUD insertions with saline infusion.
- Performed genetic testing and assisted in Colposcopy/LEEP procedures.
- Entered and scanned patient medical histories to maintain accurate records.
- Managed medication distribution and facilitated timely patient care.
Medical Assistant
Roseville Medical P.C.
Roseville
08.2011 - 06.2013
- Scheduled EMR appointments and entered patient medical histories into charts.
- Recorded vital signs and comprehensive patient histories accurately.
- Flushed mediports and changed dressings on PICC lines to ensure patient safety.
- Administered intravenous chemotherapy and iron infusions while assisting with bone marrow biopsies and tests.
- Prepared and gathered laboratory items, including blood and tissue samples, for testing.
- Provided assistance to patients in applying for prescription assistance during check-in and check-out.
ER Tech
Henry Ford Hospital
Grosse Pointe
05.2007 - 07.2011
- Recorded test findings, vital signs, and medical history in patient medical records.
- Conducted foley insertion, straight catheterization, and maintained accurate documentation.
- Irrigated wounds, applied basic dressings, used orthopedic devices, and positioned splints.
- Gathered tissue and blood samples; documented and prepared them for laboratory analysis.
- Administered phlebotomy, intravenous lines, and EKG tests per instructions.
Education
Diploma -
National Institute of Technology
Southfield, MISkills
- Clinical experience and practice
- Multitasking and prioritization
- Trustworthiness and judgment
- Positive attitude
- Strong work ethic
- Patient and staff interaction
- CPR certification
Certification
Certified Medical Assistant, AAMA
Timeline
Medical Assistant
AIM Henry Ford Hospital
02.2024 - Current
ER Tech
Henry Ford Medical Center
08.2018 - 01.2024
Medical Assistant
Advantage Health Centers
11.2015 - 08.2018
Medical Assistant
WSUPG
07.2013 - 08.2015
Medical Assistant
Roseville Medical P.C.
08.2011 - 06.2013
ER Tech
Henry Ford Hospital
05.2007 - 07.2011
Diploma -
National Institute of Technology