Lisa Shaw
Administrative
Elyria,Ohio
Overview
28
28
years of professional experience
Work History
Case Management Clerk
Cuyahoga County Juvenile Court
Cleveland, OH
01.2011 - Current
- Types accurate and timely journal entries, findings of fact, orders, decisions, correspondence and other documents
- Serves as a receptionist for the Magistrate, answers phone calls, takes messages, responds to inquiries about court docket and procedures, checks in parties and witnesses, and assists the Magistrate in bringing parties and witnesses and case files into the courtroom and schedules appointments
- Prepares and distributes notice of hearing forms and/or waiver of service forms and witness vouchers
- Investigates Court records, BMV abstracts/LEADS and other necessary systems and documents and enters location(s) of such documents into the appropriate tracking system(s) prior to all court hearings before the Magistrate(s)
- Maintains statistical reports and an accurate filing system of all Court documents and correspondence
- Enters all hearing, pre-trial, trial, dispositions and motions results and data into the case management systems
- Performs other duties as required
Legal Services Clerk
Cuyahoga County Juvenile Court
Cleveland, OH
01.2007 - 07.2011
- Investigate and Initiate new Delinquent, Unruly, Custody, Support, Abuse/Neglect, and Traffic Juvenile Cases
- Initiate “Certifications” and “Interstate Compact” Cases
- Register for Bypass, CUP, and POA/CA Cases
- Investigate and Initiate Detention Center Cases for daily Magistrate Hearings
Deputy Clerk II
Lorain County Domestic Relations Court
Elyria, OH
01.1997 - 09.2007
- Investigate and Register Delinquent/Unruly cases
- Process ODL suspensions and lifts through the BMV for Del/Unruly cases
- Process “Certifications” and “Interstate Compact” Cases
- Interview and go over the families’ rights for Del/Unruly Magistrate arraignment hearings
- Notice/Summons requests for all Magistrate hearings
Summary
Case Management experience with 27 years in the courts. Courteous and Knowledgeable Case Management Clerk adept at managing diverse administrative and courtroom tasks. Skilled handling paperwork, reports and court filings accurately. Empathetic and compassionate in solving client needs effectively. Deescalating frustrated clients with compassion and understanding.
History of contributing to court efficiency through skilled clerical support. Well-versed in issuing warrants, collecting fees and producing reports and correspondence. Excellent organizational, multitasking, and conflict management skills.
Detail-oriented Court Clerk with experience providing dedicated clerical assistance. Offering strong skills in case file management, scheduling and assistance with courtroom proceedings. Organized to handle a high-intensity workload.
Education
High School Diploma -
Oberlin Senior High School
Oberlin, OH 09.1983 - 06.1987
Diversified Business Occupations
Lorain County Joint Vocational School
Oberlin, OH 06.1986 - 06.1987
Skills
- Document preparation
- Regulatory compliance
- Discharge coordination
- Case assessment
- Microsoft Access
- Goal setting
- Case file management
- Confidentiality practices
- Effective communication
- Multitasking Abilities
- Compile data
- Professionalism
- De escalation tactics
- Cultural sensitivity
- Workflow management
- Interpersonal communication
- Problem-solving abilities
- Documentation skills
- Adaptability and flexibility
- Report preparation
- Prepare reports
- Document management
- Client screening
- Data confidentiality
- Self motivation
- Time management abilities
- Written communication
- Workflow coordination
- Coordinate service referrals
- Active listening
- Client recordkeeping
- Task prioritization
- Teamwork and collaboration
- Maintain records
- Problem-solving aptitude
- Continuous improvement
Court procedures
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Work-life balanceHealthcare benefitsPaid sick leaveCareer advancementQuote
It is never too late to be what you might have been.
George Eliot
Timeline
Case Management Clerk
Cuyahoga County Juvenile Court
01.2011 - Current
Legal Services Clerk
Cuyahoga County Juvenile Court
01.2007 - 07.2011
Deputy Clerk II
Lorain County Domestic Relations Court
01.1997 - 09.2007
Diversified Business Occupations
Lorain County Joint Vocational School
06.1986 - 06.1987
High School Diploma -
Oberlin Senior High School
09.1983 - 06.1987
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