Summary
Overview
Work History
Education
Skills
Certification
Attention: Human Resources Department
Timeline
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Lisa Murillo

Lisa Murillo

Dallas,TX

Summary

Health care support professional with 18 years experience in claims processing and 22 years of history in the medical (& dental) fields. I obtained a medical coding certification (CPC-A) through AAPC (fka the American Academy of Professional Coders) for using ICD-10-CM, CPT and HCPCS codes. I also acquired a claims adjuster license (all-lines) from the Texas Department of Insurance. Exceptional attention to detail; strong focus on goals; ability to adapt and always reliable.

Overview

22
22
years of professional experience
2
2

Certifications

Work History

Revenue Cycle Management Advocate

JDC Healthcare, LLPC
12.2022 - 05.2025
  • Responsibilities: Following up on claims submitted by dental clinics to insurance companies for reimbursement in the accounts receivable department. Contacting the coverage carriers to resolve outstanding balances.

Payment Variance Specialist

Steward Medical Group
06.2021 - 07.2022
  • Responsibilities: Processing overpayment refunds and issuing checks or credits to insurance companies in the accounts receivable department.

Revenue Cycle Representative

Parathon
08.2020 - 06.2021

Obtaining payments from insurance companies for various medical providers (both hospitals and practices) through a third-party agency.

Revenue Cycle Associate

Steward Health Care
09.2019 - 05.2020
  • Responsibilities: Following up on claims from Steward hospitals for reimbursement and contacting coverage carriers to resolve outstanding balances.

Insurance Collector

USPI
09.2018 - 07.2019
  • Responsibilities: Following up on claims submitted by USPI hospitals to insurance companies for reimbursement in the accounts receivable department. Daily monitoring and contacting of the coverage carriers to resolve outstanding balances.

Cancer Claims Examiner

NTA Life
09.2017 - 08.2018
  • Responsibilities: Evaluating claims from customers with supplemental health insurance policies (for cancer) for approval, denial and payment. Also selecting and entering ICD-10-CM, CPT, and HCPCS codes for the claims.

Claims Reviewer

DII Asbestos Trust
08.2007 - 07.2015
  • Responsibilities: Analyzing and processing data from asbestos claims submitted to the company website by law firms to determine eligibility for compensation. (Promoted from clerk to reviewer, then from reviewer to auditor).

Case File Clerk

Heygood, Orr, Reyes & Bartolomei, LLP
11.2004 - 09.2006
  • Responsibilities: Maintaining case files for five attorneys at the firm; obtaining medical records for some lawsuits; copying, faxing, and mailing documents. (I was laid off, along with others, when the firm downsized for economic reasons).

Education

No Degree - Communications

Dallas Community College District
Dallas, TX

Skills

  • Microsoft Teams
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Word
  • EClinical Works
  • Medi-Tech
  • Cerner
  • Athena Healthcare
  • Revenue Recovery
  • Dental Exchange
  • Dentrix
  • Sabrina (AI)
  • Document review
  • Research proficiency
  • Time management
  • Attorney support
  • Excellent communication
  • Analytical thinking
  • Attention to detail
  • Exceptional telephone etiquette
  • Writing and editing
  • Collaboration and teamwork
  • Judgement and decision making
  • Establishing effective relationships
  • Problem-solving abilities

Certification

  • Medical coding certification (CPC-A) through AAPC
  • Claims adjuster license (all-lines) from the Texas Department of Insurance

Attention: Human Resources Department

  • Unfortunately, however, my entire group within the AR department (the claims submission team) was laid off due to company restructuring on May 23, 2025.
  • Before that, I was with Steward Medical Group as a refunds specialist (from June 2021 to July 2022) until a large layoff. I had actually worked previously for Steward as a revenue cycle associate (doing insurance collection for hospitals) from September 2019 to May 2020, when there was an even larger layoff due to Covid-19.
  • I also worked as a claims analyst for DII Industries, LLC Asbestos PI Trust. The job required analyzing pathology and radiology reports and reviewing asbestos injury claims. I was there for nearly 8 years. Prior to that, I processed requests for medical records in the legal field for personal injury attorney Angel Reyes' firm as a case file clerk for a couple of years.
  • Regarding formal education, I have 2.5 years of college credits from the Dallas Community College District (75 credit hours). Lastly, throughout my career I’ve developed a prolific knowledge of and familiarity with medical terminology.
  • Please see my professional references on the last page of the resume, and if interested, feel free contact me at your convenience. My cell number is (972) 762-0518, and my email address is: lisaevan7@msn.com. I appreciate your time and hope to hear from you soon.

Timeline

Revenue Cycle Management Advocate

JDC Healthcare, LLPC
12.2022 - 05.2025

Payment Variance Specialist

Steward Medical Group
06.2021 - 07.2022

Revenue Cycle Representative

Parathon
08.2020 - 06.2021

Revenue Cycle Associate

Steward Health Care
09.2019 - 05.2020

Insurance Collector

USPI
09.2018 - 07.2019

Cancer Claims Examiner

NTA Life
09.2017 - 08.2018

Claims Reviewer

DII Asbestos Trust
08.2007 - 07.2015

Case File Clerk

Heygood, Orr, Reyes & Bartolomei, LLP
11.2004 - 09.2006

No Degree - Communications

Dallas Community College District
Lisa Murillo