LISA M WHITE
Johnstown
Summary
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
28
28
years of professional experience
Work History
Office Manager
Coldwell Banker Prestige Realty
Johnstown, PA
02.2018 - Current
- Managed daily office operations, ensuring efficient workflow and effective communication among staff.
- Developed and implemented administrative procedures to enhance organizational efficiency and productivity.
- Coordinated scheduling and logistics for meetings, enhancing collaboration among team members and clients.
- Oversaw maintenance of office equipment, ensuring optimal functionality and minimizing downtime.
- Streamlined document management processes, improving accessibility and retrieval of information for the team.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
Front of House Employee
Surf N Turf Inn
Johnstown, PA
05.1999 - 03.2019
- I have worked on and off at Surf n Turf For Years, I have served, tended bar, managed and trained.
- Managed customer interactions, ensuring positive experiences and prompt service.
- Trained new staff on operational procedures and customer service standards.
- Oversaw daily front of house operations, optimizing workflow for efficiency.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Resolved customer complaints effectively, maintaining high satisfaction levels.
- Monitored inventory levels, coordinating restocking efforts during peak hours.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Property Manager
Luxor Gradens
Johnstown, PA
02.2009 - 05.2010
- Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
- Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
- Determine and certify the eligibility of prospective tenants, following government regulations.
- Managed property operations to ensure compliance with local regulations and standards.
- Oversaw tenant relations, resolving conflicts and maintaining high satisfaction levels.
- Developed and maintained accurate financial records, tracking budgets and expenses efficiently.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Real Estate Agent
Moskal Realty
Johnstown, PA
07.1998 - 09.2001
- Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates.
- Develop networks of attorneys, mortgage lenders, and contractors to whom clients may be referred.
- Rent or lease properties on behalf of clients.
- Cultivated strong client relationships to facilitate smooth transactions and enhance customer satisfaction.
- Conducted comprehensive market analysis to identify trends and inform pricing strategies for listings.
- Developed targeted marketing campaigns utilizing social media and traditional platforms to increase property visibility.
- Negotiated contracts effectively, ensuring favorable terms for clients while maintaining compliance with regulations.
- Streamlined transaction processes, reducing closing times through efficient document management and communication practices.
- Implemented innovative technology solutions to enhance property showings and improve client engagement experiences.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
Education
PA Real Estate License - Real Estate Agent
Polley & Associates
Greensburg, PA09-1998
High School Diploma -
Greater Johnstown
Johnstown, PA06-1990
Skills
- Over 20 Years of Management Experience Years of Property Management Experience Very Organized and Detail Orientated
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
- Payroll processing
- Bookkeeping
- Document management
- Account reconciliation
- Credit and collections
- Relationship building
Timeline
Office Manager
Coldwell Banker Prestige Realty
02.2018 - Current
Property Manager
Luxor Gradens
02.2009 - 05.2010
Front of House Employee
Surf N Turf Inn
05.1999 - 03.2019
Real Estate Agent
Moskal Realty
07.1998 - 09.2001
PA Real Estate License - Real Estate Agent
Polley & Associates
High School Diploma -
Greater Johnstown