Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Nadolny

Triadelphia,WV

Summary

IT professional specializing in health information management field. Focused on optimizing workflows and maintaining EHR to satisfaction of medical professional end users. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Epic Analyst Team Lead

Beth Israel Lahey Health
10.2015 - Current
  • Lead Analyst over Beacon, Phoenix Research Application team.
  • Provide support to end users by analyzing system issues and creating custom solutions to solve operational workflow concerns.
  • Support regular system updates including project timelines, Nova Note review, build resources, integrated testing and on-call end user support.
  • Go Live experience with bringing on acquired hospitals on to existing system.
  • Served as Ancillary Applications Reporting Lead
  • Data courier for TST, SUP and PRD environments
  • Provide training for medical professionals and clinical end users.
  • Liaison between clinical professionals, Epic staff and third party organizations.
  • Responsible for onboarding and development of new analyst team members.
  • Identified, tested and implemented changes to customer specific software and configurations to support overall application availability.
  • Writing of test scripts based on end user workflow
  • Maintained strong customer relationships and met service level expectations for supported services.
  • Analyzed technical problems with high accuracy and attention to detail.
  • Defined IT process workflows through meetings with stakeholders.
  • Collaborated with upper management to drive strategy and implement new processes.

Accounts Receivable Analyst

Fresenius Medical Care NA
09.2013 - 10.2015
  • Collected, compiled and analyzed data to prepare customer invoices per contractual requirements.
  • Analyzed aging reports to identify trends and patterns causing missed collections.
  • Contacted internal and external customers to obtain documentation to support invoices and claims.
  • Developed professional relationships with internal and external clients to encourage open communication and feedback.
  • Tracked financial progress by creating quarterly and yearly balance sheets.
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Input financial data and produced reports using SAP.

Education

Bachelor of Arts - Cultural Anthropology

Ithaca College
Ithaca, NY
05.2007

Skills

    EPIC Systems Certifications

  • Beacon Oncology
  • Phoenix Transplant
  • Clinical Research
  • EpicCare Ambulatory
  • Willow Inpatient
  • Reporting Workbench

    • Business Analysis

  • Technical Analysis
  • System Maintenance
  • Project Documentation
  • Workflow Optimization

Timeline

Epic Analyst Team Lead

Beth Israel Lahey Health
10.2015 - Current

Accounts Receivable Analyst

Fresenius Medical Care NA
09.2013 - 10.2015

Bachelor of Arts - Cultural Anthropology

Ithaca College

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Lisa Nadolny