Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

LISA NASER

Sales And Operations Manager- Insurance
Strongsville,OH

Summary

Results-driven sales and operations professional with a track record of optimizing processes and boosting sales performance. Proven ability to collaborate effectively with teams and adapt to evolving requirements, ensuring reliability and consistency. Extensive experience in data analysis, CRM systems, and strategic planning. Successfully managed daily operations, overseeing sales performance, budgeting, and compliance with financial targets.

Overview

7
7
years of professional experience
2
2

Languages

Work History

Sales and Operations Manager

Globe Life
03.2021 - Current
  • Maintained knowledge of current promotions, exchange guidelines, and payment policies.
  • Scheduled appointments to meet with, and present detailed information to clients.
  • Used creative sales techniques to find and develop relationships with prospective clients.
  • Used strong research and market penetration skills to generate new sales opportunities.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Conducted training sessions for new sales staff, sharing best practices and product.
  • Resolved customer problems, immediately escalating critical issues to the supervisor with prompt mitigation.
  • Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.

Freelance AI Data Annotator

Freelance
02.2025 - Current
  • Performed data annotation, classification, and quality assurance to train and validate AI and machine learning models.
  • Reviewed AI-generated outputs for accuracy, tone, and alignment with task guidelines.
  • Maintained high accuracy ratings, and consistently met deadlines in fast-paced project cycles.


Dietary Aide

Altenheim Senior Living
11.2018 - 01.2020
  • Assisted patients with special needs to eat meals, providing kindness and patience
  • Helped with meal prep for daily meals, following strict sanitation and food handling
  • Worked closely with team members to update cleaning protocols and increase aide
  • Stocked food and other supplies for main kitchen and units as needed

Education

High School Diploma -

Cleveland State University
Cleveland, United States
5 2001 - 5 2025

Licensed Esthetician | Registered Business Owner - Cosmetology

Raphael's School of Beauty
North Olmsted, United States
05-2025

Skills

Business development expertise

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Promotion by hitting sales quotas with accuracy and efficiency.
  • multiple performance awards

Timeline

Freelance AI Data Annotator

Freelance
02.2025 - Current

Sales and Operations Manager

Globe Life
03.2021 - Current

Dietary Aide

Altenheim Senior Living
11.2018 - 01.2020

High School Diploma -

Cleveland State University
5 2001 - 5 2025

Licensed Esthetician | Registered Business Owner - Cosmetology

Raphael's School of Beauty
LISA NASERSales And Operations Manager- Insurance
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