Dynamic professional with experience at Forefront Healthcare, excelling in team leadership and customer service. Proven ability to enhance patient care through effective communication and venipuncture skills. Recognized for maintaining high standards of quality and safety while managing inventory and reducing waste, contributing to a positive work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Forefront Nutrition Asst/Cook Shift Leader
Forefront Healthcare
10.2021 - 11.2024
Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
Phlebotomy Technician
Sacred Heart Intern /spokane Community College
06.2019 - 08.2019
Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
Tracked collected specimens by initialing, dating, and noting times of collection.
Collected fluid or tissue samples by using appropriate collection procedures.
Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.
Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.
Education
No Degree - Phlebotomy
Sokane Community College
Spokane, WA
08-2019
Associate of Arts - Business Administration And Management
Old Dominion University
Norfolk, VA
01-1995
Skills
Customer service
Team leadership
Venipuncture
Patient care
Specimen handling
Sample and specimen collection
Butterfly needle technique
Order of draw
Certification
[Area of certification] Training - [Timeframe]
Certified Yoga Instructor
CGFI - Certified Group Fitness Instructor
CSCS - Certified Strength and Conditioning Specialist
Timeline
Forefront Nutrition Asst/Cook Shift Leader
Forefront Healthcare
10.2021 - 11.2024
Phlebotomy Technician
Sacred Heart Intern /spokane Community College
06.2019 - 08.2019
No Degree - Phlebotomy
Sokane Community College
Associate of Arts - Business Administration And Management