Lisa Nikont
Mesa,USA
Summary
Hard-working professional with 30+ years of experience and a proven knowledge of conflict resolution, customer communications, and customer needs assessment. Aiming to leverage my skills to successfully fill the Scheduling role at your company. Authorized to work in the US for any employer
Overview
43
43
years of professional experience
Work History
Telephone Operator
A PROFESSIONAL IMAGE
Mesa, AZ
06.2015 - Current
- Offer special assistance to persons such as those who are in emergency situations.
- Up days directory information
- Keeps records of calls and received.
McDonalds Manager
McDonald's
Mesa, AZ
05.2010 - 06.2015
- Monitor compliance with health and fire regulations regarding food preparation and service.
- Monitor food portion size and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Count money and make bank deposits.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Schedule staff hours and assign duties.
Material Handler
Big Mountain Ciderworks
Kalispell, MT
05.1992 - 08.1999
- Maintained organized inventory systems, ensuring proper labeling and storage of materials.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Manufacturing Operator
Kettle Care Botanicals
Kalispell, MT
09.1983 - 03.1990
- Operated machinery to assemble products efficiently and consistently.
- Trained new associates on safety protocols and operational best practices.
- Helped maintain clean workspaces that complied with 5S standards for optimal organization, efficiency, and productivity within the facility.
Education
High school or equivalent - Computer
Rio Salado College
Phoenix, AZ02-2005
Skills
- Medical terminology
- Clerical Experience
- Leadership
- Live chat
- Multi-line Phone Systems
- Human resources
- Punctual, reliable, and friendly
- Medical Scheduling
- Conflict Management
- Cash handling
- Medical Records
- Problem Resolution
- Customer Service
- Phone Etiquette
- Team management
Additional Information
- Ability to work in high pace environment.
- Top notch customer service skills
- Organized approach to handling face-oaces work
- Polished and professional communicator.
Timeline
Telephone Operator
A PROFESSIONAL IMAGE
06.2015 - Current
McDonalds Manager
McDonald's
05.2010 - 06.2015
Material Handler
Big Mountain Ciderworks
05.1992 - 08.1999
Manufacturing Operator
Kettle Care Botanicals
09.1983 - 03.1990
High school or equivalent - Computer
Rio Salado College