Lisa Nill
Lindenhurst,NY
Summary
Motivated and dependable professional with solid experience in customer service and teamwork, developed through hands-on work at Corner Galley. Skilled in managing high-volume operations, balancing multiple tasks, and staying composed under pressure. Known for strong time management, clear communication, and a friendly approach that helps create positive guest experiences. Dedicated to supporting both customers and coworkers while contributing to smooth and efficient operations in fast-paced settings.
Overview
26
26
years of professional experience
Work History
Waitress
Corner Galley
Massapequa, NY
01.2024 - Current
- Provided exceptional customer service by promptly taking orders and addressing guest inquiries.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in setting up tables and preparing the dining environment for service.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Hostess Manager
Corner Galley
Massapequa, NY
01.2022 - Current
- Managed seating arrangements to optimize guest flow and enhance dining experiences.
- Trained and supervised staff on customer service standards and operational procedures.
- Coordinated reservations and events, ensuring seamless execution of guest requirements.
- Monitored wait times and communicated effectively with kitchen and front-of-house teams.
- Handled phone calls, provided customer service, took orders, and prepared to-go orders while efficiently managing high-volume calls and stressful situations.
Physical Therapist Assistant
Meadowbrook Care Center
Freeport, NY
06.1999 - 03.2014
- Assisted in developing personalized patient care plans based on individual assessments.
- Assisted in managing day to day operations of the physical therapy department.
- Implemented therapeutic exercises to enhance patient mobility and strength.
- Monitored patient progress, adjusting treatment plans as necessary for optimal outcomes.
- Educated patients and families on rehabilitation techniques and home exercise programs.
Education
Associate Degree in Physical Therapy - Physical Therapy
Nassau Community College
Garden City, NY05-1999
Skills
- Customer service
- Strong multitasking
- Strong team collaboration
- Calm under pressure
- Time management
- Attention to detail
- Dependable and responsible
- Flexible and adaptable
- Strong organization
- File organization
- Friendly, positive attitude
- Dedicated
Timeline
Waitress
Corner Galley
01.2024 - Current
Hostess Manager
Corner Galley
01.2022 - Current
Physical Therapist Assistant
Meadowbrook Care Center
06.1999 - 03.2014
Associate Degree in Physical Therapy - Physical Therapy
Nassau Community College