Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Noyce

North Las Vegas,Nevada

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

19
19
years of professional experience

Work History

Assistant Manager

Terrible Herbst Convenience Store
Las Vegas, NV
01.2019 - 05.2021
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Monitored security and handled incidents calmly.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Security Officer

TSA
Las Vegas, NV
10.2002 - 07.2017
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Provided top-notch protection for traveling public by conducting tests for explosives residue.
  • Reported suspicious activities and persons to law enforcement.
  • Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
  • Secured personal and company goods against robbery, vandalism and illegal entry.
  • Authenticated boarding passes, identification and passports to prevent fraudulent travel.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.

Education

BOC Management
Sandy, UT

High School Diploma -

Jordan High School
Sandy, UT
06.1993

Skills

  • Recruiting and interviewing
  • Employee performance evaluations
  • Business Development
  • Strategic planning
  • Staff supervision
  • Training
  • Sales growth
  • Operations management
  • Cost Control

Timeline

Assistant Manager

Terrible Herbst Convenience Store
01.2019 - 05.2021

Security Officer

TSA
10.2002 - 07.2017

BOC Management

High School Diploma -

Jordan High School

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Lisa Noyce