Lisa Occhipinti
North Tonawanda,NY
Summary
An enthusiastic customer-based individual with over 10 years’ experience in sales and customer service, from in-person to over the phone sales. Hardworking fast learner, adapting easily to new situations and looking at every task with a positive, open mindset.
Overview
11
11
years of professional experience
Work History
Server
Rivertail
01.2022
- Knowledge of food, wines, and speaking with customers from all over the world
- Collaborated with my team to solve problems and complete tasks quickly and efficiently and communicated clearly with kitchen staff
- Collected payments, splitting and balanced checks.
Financial Consultant
Strategic Financial Solutions
09.2023 - 02.2024
- Educated clients on their options for consolidation loans and programs with our company
- Gathered proper financial information from clients to best assist them
- Presented consolidation programs to each individual based on their specific needs.
Server
Bella Ciao
01.2023 - 08.2023
- Knowledgeably recommend menu items based on customer needs and preferences, including upselling complementary dishes and beverages
- Multitasked during each shift while still bringing a positive experience to each individual table
- Used my critical thinking skills to remedy issues, consider options and decide on best solutions
- Used my communication skills to appropriately adapt to the style of my customers.
Homeowners Insurance Sales Agent
GEICO
01.2017 - 01.2021
- Presented key selling points, features, and benefits effectively with persuasive selling strategies
- Delivered exceptional customer service during and after each phone call, processed paperwork for each client and loan officer, maximizing productivity on each phone call with strong call control
- Knowledge of each specific partner Geico works with, ensuring each client had the proper policy for their home.
Sales/Stock Associate
Michael Kors
01.2013 - 01.2017
- Versatile Employee
- Well versed in sales, cashing, stock, and product knowledge.
Education
Regents Diploma -
Niagara Wheatfield High School
Skills
- Strategic selling skills
- Exceptional customer service
- Computer and technologically savvy
References
Available Upon Request
Timeline
Financial Consultant
Strategic Financial Solutions
09.2023 - 02.2024
Server
Bella Ciao
01.2023 - 08.2023
Server
Rivertail
01.2022
Homeowners Insurance Sales Agent
GEICO
01.2017 - 01.2021
Sales/Stock Associate
Michael Kors
01.2013 - 01.2017
Regents Diploma -
Niagara Wheatfield High School
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