Lisa odonnell
Ballston Spa,NY
Summary
Competent Accounts Receivable Specialist bringing 8 years of experience handling accounts receivable functions. Exemplary skill in resolving billing disputes, providing excellent customer service and applying payments. Recognized for effective leadership with consistent achievement of objectives. Familiar with preparing and distributing customer statements, maintaining thorough and compliant records and resolving customer issues. Positive and upbeat when answering questions and offering information. First-rate oral and written, multitasking and decision-making abilities.
Overview
13
13
years of professional experience
Work History
Medical Biller, Accounts Receivable
Precision Health Care
Saratoga Springs, NY
04.2016 - Current
- Adhered to established standards to safeguard patients' health information.
- Posted payments and collections on regular basis.
- Set up and maintained new electronic billing system.
- Collected payments and applied to patient accounts.
- Orchestrated medical coding, payment posting, accounts receivables and collections.
- Liaised between patients, insurance companies and billing office.
Income Tax Preparer
Jackson Hewitt Tax Service Inc.
Troy, NY
12.2015 - 04.2016
- Completed and filed returns with tax departments at local, state and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Interviewed clients to collect information and gather necessary paperwork prior to preparing tax returns.
- Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
Receptionist
PLV Auto Sales
Schenectady, NY
10.2015 - 04.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone or postal mail.
Cashier/Customer Service
Dunkin Donuts - The Wolak Group
Scotia, NY
09.2012 - 03.2015
- Serve customers, in charge night shift, count drawer
Certified Nursing Assistant/Home Health Aide
HALLMARK NURSING CENTER
04.1996 - 01.2000
- Assist with daily care of elderly residents
Education
GED -
Washington Irving High School
Skills
- Charge Slips
- Protested Check Handling
- Adding, Calculating and Billing Machines
- Information Updates
- Accounts Payable and Accounts Receivable
- Financial Documentation
- Discrepancy Resolution
- Diagnostic Codes
- HIPAA Compliance Certification
- Balance Sheets
- Past Due Balance Management
- Account Posting
Additional Information
- Authorized to work in the US for any employer
Timeline
Medical Biller, Accounts Receivable
Precision Health Care
04.2016 - Current
Income Tax Preparer
Jackson Hewitt Tax Service Inc.
12.2015 - 04.2016
Receptionist
PLV Auto Sales
10.2015 - 04.2016
Cashier/Customer Service
Dunkin Donuts - The Wolak Group
09.2012 - 03.2015
Certified Nursing Assistant/Home Health Aide
HALLMARK NURSING CENTER
04.1996 - 01.2000
GED -
Washington Irving High School
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