Lisa Carroll
Elmont,NY
Summary
Dynamic Operations Manager with a proven track record at Successful Auto Driving School Inc, excelling in operations management and interpersonal communication. Spearheaded initiatives that significantly enhanced learning outcomes and operational efficiency. Expert in strategic planning and customer service, driving positive change and fostering team leadership.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Operations Manager
Successful Auto Driving School Inc
10.2017 - Current
- Managing day-to-day operations, scheduling, communication.
- Answering heavy multiline phone calls.
- Teaching the 5 hour pre licensing class twice a week,
Driving Instructor
Sam's Edgemere Auto School
06.2012 - 03.2021
- Built strong rapport with students, fostering a positive learning environment and encouraging open communication.
- Supported student drivers in hands-on road training.
- Promoted proactive problem-solving approaches among students, empowering them to make informed decisions in complex driving scenarios.
- Improved student driving skills by utilizing effective teaching methods and personalized instruction.
- Assisted students in overcoming driving-related anxiety through patient guidance and confidence-building exercises.
Driving Instructor
Franks Auto School
07.2011 - 06.2012
- Built strong rapport with students, fostering a positive learning environment and encouraging open communication.
- Supported student drivers in hands-on road training.
- Promoted proactive problem-solving approaches among students, empowering them to make informed decisions in complex driving scenarios.
- Improved student driving skills by utilizing effective teaching methods and personalized instruction.
- Assisted students in overcoming driving-related anxiety through patient guidance and confidence-building exercises.
Website Coordinator
1-800-flowers.com
04.2002 - 02.2009
- Increased online traffic through effective search engine optimization strategies and keyword research.
- Collaborated with cross-functional teams to develop engaging marketing campaigns for the website.
- Conducted thorough competitor analysis to identify opportunities for differentiation in the marketplace.
Education
No Degree - Humanities
SUNY College At Old Westbury
Old Westbury, NYSkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Decision-making
- MS office
- Interpersonal communication
- Strategic planning
Certification
- NYS Certified Driving Instructor
- NYS Certified 5 Hour Class Pre-Licensing Instructor
- Certificate in Social Psychology from Coursera
Timeline
Operations Manager
Successful Auto Driving School Inc
10.2017 - Current
Driving Instructor
Sam's Edgemere Auto School
06.2012 - 03.2021
Driving Instructor
Franks Auto School
07.2011 - 06.2012
Website Coordinator
1-800-flowers.com
04.2002 - 02.2009
- NYS Certified Driving Instructor
- NYS Certified 5 Hour Class Pre-Licensing Instructor
- Certificate in Social Psychology from Coursera
No Degree - Humanities
SUNY College At Old Westbury
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