Lisa Paige

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

Misty Monday 865.251.0828

2210 Award Winning Way Knoxville, TN

• Operate varies commercial vehicles in accordance with company and DOT regulations
• Electronic log book, customer service, versatile to transport variety of vehicles
• Punctual and physically fit, log periods at a time driving.
• Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
• Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
• Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
• Provided excellent customer service by responding promptly to customer inquiries and complaints.

Human Recourses 573.214.3860

3511 Clark Lane Columbia, MO

• Ensured safety of students by following all traffic laws and regulations.
• Reported student behavior incidents promptly to the appropriate personnel.
• Complied with district policies and procedures concerning student discipline.
• Followed designated routes, stopping at designated locations, and operating equipment such as wheelchair lifts.
• Responded quickly in emergency situations by taking appropriate actions.
• Obtained Class B CDL

Human Resources 573.882.8187

1020 Hitt St Columbia, MO

• Office Support for Campus Activities,Department of Student Service, MSA and Student Legal Services.
• Made reservations for vehicles, credit cards and conference rooms
• Monthly tracking of departments credit cards charges
• Scheduled appointments fo Student Legal Service and processed student charge
• Notary Republic for Department
• Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
• Managed database systems containing student staff contact information.
• Processed invoices for payment using accounting software applications.
• Ensured efficient operation of office equipment such as printers, copiers and fax machines.
• Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
• Coordinating meetings and keeping Director of Department calendar up to date

Vicki Whitney 573.882.8187

1 Hospital Dr Columbia, MO

• Stared out as a Senior Clerk in Medical Records Chart Completion area
• Receiving discharge admissions, putting admit in medical record order, analyzing admission, data entry
• In April 2001 was promoted to Chief Clerk in Chart Completion
• Emailing and paging physicians of delinquent deficiencies, updating completed deficiencies in computer, assisting physicians in the completion of admits, covering areas with in Chart Completion when needed, training of new employees, preparing documents for scanning of the Electronic Record
• In January 2003 promoted to Office Support IV (Document Imaging Specialist) scanning the documents in to the patients EMR
• Over the entire process of scanning, inpatient, Emergency Department, Clinics, Departments, Ellis, and CRH I've been the lead person for scanning since starting out in February 2003
• Prepping documents to be scanned, scanning, quality control, and indexing, creating barcode for medical records documents
• Training of scanning process, keeping training manual for scanning up to date and documents scanned in to the EMR up to date.

Barb Klingingsmith 573.884.1255

3 Hospital Dr Columbia, MO

• Duties included picking up discharged patients records on a daily basis
• Put loose admit in Medical Record order for analyst
• Microfilming old records and pulling requested records
• Doing direct admits
• Resigned from Mid Mo Mental Health to move with my family out of state.